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IT Specialist I
IT Specialist ILee Bank • Lee, MA, US
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IT Specialist I

IT Specialist I

Lee Bank • Lee, MA, US
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Lee Bank, voted "Best Place to Work" (2016-2024), is a community-focused bank dedicated to empowering financial well-being. We are looking for a skilled IT Technician to join our team and provide hands-on technical support across the organization.

In this role, you will be the go-to resource for employees' day-to-day technology needs, ensuring smooth operations, quick troubleshooting, and reliable system performance. At Lee Bank, we operate with a Culture of Purpose - empowering our employees, customers, and community by delivering local banking with service, sincerity, and simplicity.

Job Responsibilities

  • Provide helpdesk support and resolve technology issues for employees.
  • Rollout, maintain and troubleshoot hardware, software, and network systems.
  • Support business continuity and security systems, including backups and monitoring.
  • Manage VoIP phone systems, printers, and other devices.
  • Deploy and maintain PCs, mobile devices, and applications.
  • Partner with vendors and escalate complex issues when needed.

Requirements

  • Experience with Windows Server, VMWare, networking, and hardware.
  • Knowledge of Windows 11 and Microsoft Office Suite.
  • Minimum of 2 years' IT experience preferred.
  • Strong problem-solving, communication, patience, and customer-focused skills.
  • Detail-oriented, organized, and able to manage multiple priorities.

    • Why Join Us

    We are an equal opportunities employer and welcome applications from all qualified candidates.

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    It Specialist • Lee, MA, US