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Service Technician

Service Technician

HW Staffing Solutions - Springfield MAWindsor, CT, US
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Job Description

Job Description

Do you thrive in a challenging technical environment? Are you passionate about solving complex problems? If so, we're looking for you!

HW Staffing’s client is seeking a skilled and motivated Service / Repair Technician to join our growing team. In this role, you'll be critical in ensuring customer satisfaction by providing expert technical support and performing high-quality repairs and maintenance on our innovative products.

Benefits :

  • Competitive Pay : Earn $19 per hour for your valuable skills and experience.
  • 1st Shift Schedule : Enjoy a consistent work-life balance with a convenient first shift schedule.
  • Growth Opportunities : Gain valuable experience and advance your career within a dynamic technical environment.
  • Teamwork : Collaborate with a supportive and knowledgeable team.
  • Meaningful Work : Contribute to the success of a company by providing essential technical support and services.

Essential Duties and Responsibilities :

  • Technical Support :

    • Provide exceptional technical support to customers and resellers via phone, email, and other channels.

  • Diagnose and troubleshoot equipment issues at the component level using advanced test equipment and techniques.
  • Equipment Repair and Maintenance :

    • Perform repairs, refurbishments, upgrades, and other technical services on company and customer equipment.

  • Actively participate in fault emulation and resolution processes, documenting findings thoroughly.
  • Testing and Documentation :

    • Conduct comprehensive testing of internal and external equipment, software, and firmware.

  • Accurately document all testing procedures and results in a clear and concise manner.
  • General Responsibilities :

    • Collaborate effectively within a dynamic and supportive team environment.

  • Work independently with minimal supervision, demonstrating strong problem-solving skills.

    • Education and / or Work Experience Requirements :

  • High school diploma or GED.
  • Minimum 2 years of hands-on experience as an Electrical / Electronics Technician.
  • Excellent written and verbal communication skills – you'll be the face of our technical support.
  • Proven ability to read schematics and troubleshoot complex electronic systems down to the component level.
  • Working knowledge of Microsoft Office Suite; Oracle experience is a plus!

    • Ready to take your technical expertise to the next level? Apply today!

    #ZIPSpringfield

    Company Description

    We are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing

    Company Description

    We are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing

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    Service Technician • Windsor, CT, US

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