Case Manager Assistant / PI Medical Collector

Job Description

Job Description

Job Summary :

The Case Manager Assistant / PI Medical Collector plays a key role in supporting attorneys and case managers throughout the lifecycle of personal injury cases. This position combines administrative, client communication, and medical collections responsibilities — ensuring that cases progress efficiently and that all medical bills and liens are properly handled before settlement. The ideal candidate is detail-oriented, organized, and comfortable communicating with clients, medical providers, and insurance representatives.

Key Responsibilities :

Case Management Support :

• Assist case managers with day-to-day case tasks and deadlines.
• Communicate regularly with clients to provide updates and collect necessary information.
• Request and track medical records, police reports, insurance documents, and billing statements.
• Maintain accurate and organized case files in the firm’s case management system ( Filevine).
• Update client contact information, treatment progress, and case notes consistently.
• Prepare summaries, reports, and documents for attorney or case manager review.
• Coordinate with medical providers to verify treatment and obtain lien agreements.

Medical Collections :

Qualifications :

Preferred Skills :