Police Clerk
The Police Clerk provides essential administrative and records management support to the Police Department. This position is responsible for ensuring accuracy, confidentiality, and proper maintenance of police records, while supporting compliance with local, state, and federal regulations. The Police Clerk assists the public, processes data requests, and provides direct administrative support to officers and staff. Represented by AFSCME NO. 5, LOCAL 2454. This position is contingent upon the successful completion of a comprehensive background check.
Essential Job Duties and Responsibilities :
- Serves as the first point of contact for visitors and callers, providing information, assistance, and referrals to the appropriate personnel or department.
- Responds to and routes incoming phone calls, delivering accurate and timely information.
- Prepares and compiles statistical data, runs Records Management System (RMS) queries, and generates reports.
- Issues dog licenses and other city-required permits.
- Enters, updates, and removes records in the National Crime Information Center (NCIC), including stolen property, missing persons, and stolen vehicles.
- Processes, maintains, and disseminates police records in compliance with data practices and confidentiality requirements.
- Prepares and reviews police reports to ensure accurate classification and coding under Uniform Crime Reporting (UCR) and National Incident-Based Reporting System (NIBRS) standards.
- Prepares and submits completed case files and referrals to the City and County Attorney's Office.
- Assists with discovery requests by gathering, reviewing, and organizing relevant documents, maintaining accurate records, and coordinating with staff to ensure timely and compliant responses.
- Communicates with officers and other city personnel using a variety of communication systems.
- Maintains compliance with the comprehensive law enforcement data of the Minnesota Government Data Practices Act when processing data requests, to include proper redaction of reports and Body Worn Camera (BWC) footage.
- Maintains MNJIS and BCA certifications as required.
- Processes criminal history requests in accordance with laws and policies.
- Sorts and distributes incoming mail, manages faxes, and monitors internal and external communications.
- Creates calls for service for lobby walk-in customers and forwards information to dispatch.
- Assists in training and onboarding of new clerical staff in departmental procedures and systems.
- Assists in managing the secure storage, documentation, retrieval, and release of physical and digital evidence, ensuring full compliance with chain of custody standards.
- Performs other duties and responsibilities as apparent or assigned.
Knowledge, Skills, and Abilities :
Comprehensive knowledge of police records management systems, data practices, and retention requirements.Knowledge of the Comprehensive Law Enforcement Data of the Minnesota Government Data Practices Act, MNJIS, NCIC, and BCA certification requirements.Proficiency in Microsoft Office Suite, Adobe Suite, and law enforcement software applications.Strong written and verbal communication skills, with the ability to prepare clear, concise reports and correspondence.Ability to plan, organize, and prioritize multiple tasks independently while meeting deadlines.Ability to maintain confidentiality of sensitive and legally protected information.Ability to adapt to changing laws, technologies, and priorities in a fast-paced law enforcement environment.Proficient in cash handling and transaction recordkeeping.Strong organizational and prioritization skills with the ability to manage multiple projects independently, while adhering to directions and established protocol with little direction.Sound decision-making abilities, exercising discretion, considering all factors, evaluating alternatives, and making independent judgment in a timely manner.Ability to work as part of a team and establish and maintain good and positive working relationships with the general public, City Council, contractors, businesses, staff, and other government agency personnel, displaying political agility and discretion.Ability to identify issues and proactively address them to position the City in a positive manner.Qualifications :
Minimum Qualifications :
High School Diploma or Equivalent.Criminal Justice Information Services (CJIS) Certification or the ability to obtain within 30 days of employment.MNJIS Terminal Operator Certification or the ability to obtain within six (6) months of employment.Intermediate to Advanced experience with Microsoft Office Suite programsValid Driver's License with a good driving record.Must be able to physically perform all essential duties of the position.Desirable Qualifications :
Associate's degree or higher in criminal justice, business administration, public administration, or related field.Knowledge of BCA, CJIS, and MNJIS.2+ years of experience providing administrative support and customer service.Prior experience in law enforcement or government records division.Knowledge of Comprehensive Law Enforcement Data (Chapter 13) of the Minnesota Government Data Practices ActSupplemental Information :
Supervision : Does not have any direct reports. This position works independently with little supervision and is responsible for assisting with police clerical functions in the police department.
Work Schedule : The typical work hours for this position are 7 : 00 a.m. through 3 : 30 p.m., Monday-Friday. Other hours may be necessary for City operational needs.
Working Conditions : Indoor and outdoor environments; exposure to computer screens; working closely with others; frequent interruptions. Possible exposure to inclement weather conditions, exposure to working with moving objects / vehicles. Duties require maintaining physical condition necessary for sitting, standing, walking for prolonged periods of time; kneeling, climbing, bending, and stooping, moderate lifting and carrying; general manual dexterity; adequate hearing, vision, and speech required; and must be able to operate assigned equipment and vehicles. This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the City and requirements of the job change. The City of Champlin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, hair texture and hair styles (such as braids, locs and twists), religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.