Talent.com
Healthcare Call Center Team Lead

Healthcare Call Center Team Lead

VirtualVocationsBronx, New York, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Healthcare Call Center Team Lead.

Key Responsibilities

Lead a team of 12-20 outbound call center agents to ensure exceptional service delivery

Monitor performance metrics and ensure compliance with service level agreements (SLAs)

Provide coaching, feedback, and conduct performance appraisals to support team development

Required Qualifications

3-5+ years of experience in healthcare operations, with at least 2 years in a supervisory or team lead role

Demonstrated ability to lead teams in delivering exceptional customer service

Background in healthcare administration preferred

Proficiency in Microsoft Excel and PowerPoint

Flexible availability to work shifts between 8 : 00 AM and 9 : 00 PM ET

serp_jobs.job_alerts.create_a_job

Call Center Team Lead • Bronx, New York, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Credentialing Specialist Team Lead

Credentialing Specialist Team Lead

AequorPiscataway, NJ, US
serp_jobs.job_card.full_time
Team Lead For The Credentialing Division.Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers. Keep the formatting beautiful and clean, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Specialist (Park Ridge)

Call Center Specialist (Park Ridge)

Professional Search NetworkPark Ridge, NJ, US
serp_jobs.job_card.part_time
Answering phone calls and resolving consumer complaints and inquiries, in a professional manner;.Handling customer inquiries within established policies, procedures, company standards, and workflow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
AI Contact Center and CCaaS Implementation Lead

AI Contact Center and CCaaS Implementation Lead

PwC (US)New York, NY, US
serp_jobs.job_card.full_time
Senior Manager, Customer Experience Technology.At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilize advanced analyti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Call Center Sales Rep (Base + Commission)

Call Center Sales Rep (Base + Commission)

DishRoseland, NJ, United States
serp_jobs.job_card.full_time
Paid full-time training provided!.This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.EchoStar is reimagining the future of connectivity. Our business reach spans satellite televisio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative - Banking

Call Center Representative - Banking

Nassau Financial Federal Credit UnionEast Meadow, New York, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Nassau Financial Federal Credit Union.Call Center Representative - Banking.East Meadow, New York • Full-time.Monday through Friday and Saturdays on rotation. Medical, Dental, 401K, Vision, Short Ter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Team Lead

Team Lead

TradeJobsWorkforce10708 Yonkers, NY, US
serp_jobs.job_card.full_time +1
We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Representative

Call Center Representative

Interstate Waste ServicesWhite Plains, NY, US
serp_jobs.job_card.full_time
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, Ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Care Specialist (Call Center)

Customer Care Specialist (Call Center)

Valley National BancorpWayne, NJ, US
serp_jobs.job_card.full_time
Customer Service Representative.Responsibilities include but are not limited to : .Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in acco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Transformation Lead

Contact Center Transformation Lead

PwC (US)New York, NY, US
serp_jobs.job_card.full_time
Director, Customer Experience Transformation.At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilize advanced analytics...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Call Center Specialist

Call Center Specialist

Professional Search NetworkPark Ridge, NJ, US
serp_jobs.job_card.full_time
Answering phone calls and resolving consumer complaints and inquiries, in a professional manner;.Handling customer inquiries within established policies, procedures, company standards, and workflow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Mount Sinai HospitalHicksville, NY, US
serp_jobs.job_card.full_time
This is the main content of the job post.It has been formatted to be consistent across the platform.All unnecessary tags, links, and metadata have been removed to focus on the core content.The job ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Retention Call Center Agent

Retention Call Center Agent

DishRoseland, NJ, United States
serp_jobs.job_card.full_time
Paid full-time training provided!.This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.EchoStar is reimagining the future of connectivity. Our business reach spans satellite televisio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Representative (Temp-to-Perm)

Call Center Representative (Temp-to-Perm)

Ivy Rehab NetworkWhite Plains, NY, US
serp_jobs.job_card.permanent +1
Patient Engagement Advocate (Call Center Representative).At Ivy Rehab, we're "All About the People.As a Patient Engagement Advocate (Call Center Representative), you will play a crucial role in our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead for Medical Claims

Team Lead for Medical Claims

FlexStaff CareersChappaqua, NY, US
serp_jobs.job_card.full_time
Are you a seasoned medical insurance professional with a passion for leadership and operational excellence? FlexStaff is seeking a dynamic Claims Management Specialist for our client to oversee the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Access Center Team Lead

Access Center Team Lead

White Plains HospitalWhite Plains, New York, United States, 10601
serp_jobs.job_card.full_time
In collaboration with the WPH Cares Office Manager and Administrative Director, will serve as the primary resource for Patient Access Associates, Patient Access Specialists, and Physician Navigator...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead for Medical Claims (Chappaqua)

Team Lead for Medical Claims (Chappaqua)

FlexStaff CareersChappaqua, NY, US
serp_jobs.job_card.part_time
Are you a seasoned medical insurance professional with a passion for leadership and operational excellence? FlexStaff is seeking a dynamic Claims Management Specialist for our client to oversee the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Call Center Representative

Call Center Representative

StoutNew York, NY, US
serp_jobs.job_card.full_time
At Stout, we're dedicated to exceeding expectations in all we do Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our core values...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Team Leader- HV / NY

Team Leader- HV / NY

New York Blood CenterRye, NY, US
serp_jobs.job_card.full_time
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Access Center Lead Agent - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Access Center Lead Agent - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Mount Sinai HospitalHicksville, NY, US
serp_jobs.job_card.full_time
serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead

Team Lead

TopgolfEdison, NJ, US
serp_jobs.job_card.full_time
Provide leadership and guidance to team members to achieve performance targets.Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30