The Sherwin-Williams Performance Coatings Group (PCG) has a network of global facilities supporting our sales efforts of supplying our global industrial customers with outstanding products and services. The Facilities Leadership Development Program (LDP) is a 12-month comprehensive program that will provide participants with classroom (including virtual) instructions, extensive on-the-job training in a PCG Facility, and self-study assignments. The Program is designed to develop key skills and experience that will prepare you for a post program role as an Operations Manager in one of our facilities. Following completion of the program, you will have the opportunity to apply for a post-program promotion as an Operations Manager. Relocation will be required for opportunities post-program.
The individual selected for this role will be expected to work at our Roanoke facility : 610 Connecticut Ave. NE, Roanoke, VA, 24012 and will begin in June 2026.
During the program, you will collaborate with facility management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Through the course of the program, you will learn all operations, customers, and internal strategy, allowing you to understand the significant part you'll play in the team's success. You will grow the company's market share by servicing large, sophisticated, and complex global manufacturers of wood, metal, or plastic who need coatings for the products they manufacture and sell. The largest segments we service in our global facilities are kitchen cabinets, heavy equipment, transportation, building products, military, and furniture.
Job duties include contact with other employees, operating heavy machinery, and access to proprietary information, raw materials, finished merchandise, and / or other items of value, and such access may be supervised or unsupervised. Additionally, duties will include assisting with daily bank deposits. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and vendors.
What you will gain :
- General business acumen for managing a profit and loss statement and managing day-to-day operations
- Basic product and industry knowledge to effectively interact with customers
- Universal people management and leadership skills
- A broad scope of operation functions such as tinting / blending paint and logistics / warehouse management
General
Complete training consistent with established programDevelop business acumen for managing a profit and loss statementEnsure compliance with policies and procedures including safety, loss prevention, and securityParticipate in Continuous Improvement projectsMaintain outstanding facility conditions in line with 6 Sigma standardsSupport employee training, development, performance management, and corrective actionLearn Facility Operations and Production PlanningAssist with daily bank depositsOther duties as assignedProduct Service Room
Gain a basic understanding of the Product Service RoomOperate tinting and mixing equipment and material handling equipment in an efficient and safe mannerAssist in blending operationsAssist in blending schedules and production planning effortsCustomer Service
Learn and understand the Customer Service functionEnsure high levels of customer satisfactionBuild and maintain knowledge of all products to ensure effective customer recommendationsBuild positive relationships with customersSupport business strategies to increase sales and optimize profitabilityRespond to and solve any customer complaintsPartner with Facility Manager / Sales Rep to make outside sales calls to increase market shareLogistics
Gain a basic understanding of inventory and warehouse managementAssist in placing and following up on purchases from outside vendors per established policyMinimum Requirements :
Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver's LicenseMust have a bachelor's degree or higher or have at least four (4) years of experience in manufacturing, distribution, sales, customer service or retail operations by the start of this development programMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasionMust be willing to relocate for this position, if requiredMust be willing to relocate, as required, upon completion of the Performance Coatings Group Facilities Leadership Development ProgramPreferred Qualifications :
Have a bachelor's degree in Operations, Logistics, Business, Engineering, or SalesHave at least one (1) year of experience in manufacturing, distribution, sales, customer service, or retail operationsHave at least one (1) year of work experience in Sherwin-Williams Performance Coatings Group OperationsHave at least one (1) year of experience in leadership role(s), supervising others, or leading teamsHave prior work experience utilizing a Customer Relationship Management ("CRM") systemHave prior work experience utilizing a Point of Sale (POS) system#SHWEarlyTalent