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Community Manager- Waterleaf Job at Nashville Public Radio in Antioch

Community Manager- Waterleaf Job at Nashville Public Radio in Antioch

MediabistroAntioch, TN, United States
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Overview

Community Manager

At New Earth Residential we believe in the power of community. Ever dreamed of being a Mayor? Now’s your opportunity! As the Community Manager of a New Earth Residential Community, you’ll play a key role in managing all aspects of the property—from welcoming new residents and approving leases to analyzing market trends. As the community's leader, you’ll have the responsibility of keeping the property well-maintained, properly staffed, and profitable.

Hours and Physical Demands

Exempt - Salary. Typical hours are based on community needs and may require weekends and after-hours emergency services. Full time : 5 days per week, 8 hours per day (average 40 hours). Light physical demands (occasional up to 25 pounds); ability to climb stairs, stoop, kneel, crouch, reach, handle, etc.

Drug Screens

Pre-employment, post-injury, reasonable suspicion, and possible random screens.

General Summary Of Associate Responsibility

  • Support and assist all aspects of the community operations, reporting to and acting under the direction of the Regional Manager / District Manager / Vice-President.
  • Support the Regional Manager / District Manager and supervise all community associates.

Responsibilities

  • Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting.
  • Energize and motivate the on-site team with a daily check-in.
  • Conduct daily meetings with the Service Supervisor to stay aligned on priorities.
  • Post and ensure all community income is accurately recorded.
  • Maintain active social media presence with at least three weekly Instagram and Facebook posts.
  • Keep all Internet Listing Services (ILS) updated to maximize visibility.
  • Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy.
  • Walk and inspect make-ready units to guarantee readiness for new residents.
  • Lease apartments and follow up with new move-ins to confirm resident satisfaction.
  • Refresh market surveys regularly to stay competitive.
  • Update mileage logs and approve payroll hours for all team members.
  • Walk the grounds with landscapers to ensure exceptional curb appeal.
  • Stay informed on market trends by regularly shopping competitors.
  • Review and approve lease files for accuracy.
  • Respond promptly to emergency situations and complete incident reports when necessary.
  • Conduct Community Inspections and Quality Assurance Review to maintain high standards.
  • Financial Performance : Manage revenue collection and address delinquent accounts; provide recommendations for rent adjustments; oversee accounts receivable and accounts payable; support budgeting to meet financial goals.

    • Qualifications / Knowledge, Skills, and Abilities

  • Minimum of two (2) years of experience as an on-site Community Manager in multi-family property management.
  • Strong leasing and marketing background with superior customer service.
  • Proficiency in Outlook, Excel, Word, and internet; software experience preferred.
  • Experience with community budgeting is preferred.
  • Skilled in assessing and meeting common area and amenity needs with attention to detail and upkeep.
  • Ability to set priorities independently, manage time effectively, and deliver on objectives.
  • Adaptability in responding to unexpected issues and shifting priorities in a dynamic environment.
  • Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on-site staff, residents, supervisors, corporate associates, and vendors.
  • Proficient in English; bilingual candidates are highly encouraged to apply.

    • Benefits

  • Mentor program for all team members
  • Compensation package including monthly and quarterly bonuses
  • Health, vision, dental and life insurance
  • 401k benefits
  • 30% rent discount
  • Biannual team celebrations
  • PTO accruals starting at 15 days a year
  • Virtual and on-site trainings monthly

    • Education & Experience Notes

    Preferred Education and Experience : as listed under Qualifications.

    Application

    Please complete the below link to be considered for the position : https : / / www.pfrsolutions.com / WDS3 / Default.aspx?linkcode=E0FD5FD5B792D93013B9A546E27AF6DD976

    Urban Village Program

    Welcome aboard. The Urban Village Program nurtures vibrant and sustainable communities. Learn more about our program here : Urban Village focuses on resident connection, engagement, and leadership opportunities through events, partnerships, and placemaking. Responsibilities include building community, enhancing environments, channeling resources, and building leaders.

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    Community Manager • Antioch, TN, United States

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