Talent.com
Head of Operational Risk Assessments and Governance (Hiring Immediately)
Head of Operational Risk Assessments and Governance (Hiring Immediately)MassMutual • HARTFORD, CT, US
serp_jobs.error_messages.no_longer_accepting
Head of Operational Risk Assessments and Governance (Hiring Immediately)

Head of Operational Risk Assessments and Governance (Hiring Immediately)

MassMutual • HARTFORD, CT, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Head of Operational Risk Assessments and Governance

Full-Time

Boston, MA or Springfield, MA

The Opportunity

MassMutual is seeking a strategic and experienced risk leader to serve asHead of Operational Risk Assessments and Governance. This second line of defense role is responsible for the enterprise-wide oversight and management ofprocess execution risk, and provides independent oversight ofoperational resilience, which is owned and managed by the first line of defense.

The successful candidate will lead key second line programs including risk and control assessment,non-financial risk appetite,loss event tracking, andpost-incident analysis. This role plays a critical part in strengthening operational risk management practices, enhancing transparency, and driving accountability across the organization.

The Team

The Operational Risk team is a collaborative group of experienced risk managers and subject matter experts who oversee key enterprise risks, including third-party, financial reporting, fraud, business resilience, process execution, compliance, and reputation risk. Operating within a unified risk framework, they ensure consistent practices and effective oversight across the organization. Through close partnerships with business units and control functions, the team promotes a strong risk-aware culture, supports strategic decision-making, and enhances organizational resilience.

The Impact

Operational Risk Assessments

  • Own and lead the enterprise-wide risk & control assessment program, ensuring consistent and comprehensive identification and assessment of process execution risks.
  • Oversee the identification, assessment, and monitoring of process execution risks across business units and corporate functions.
  • Collaborate with risk owners, control owners, and enterprise risk partners to ensure internal controls are documented in the enterprise GRC system and are designed to effectively prevent and detect critical process risks.
  • Provide independent assessment and support for control design and mitigation strategies.
  • Lead the development of scenario analysis, loss event data collection, and root cause analysis processes.
  • Ensure risk assessments are comprehensive and actionable, enabling prioritization and mitigation of risks.
  • Monitor emerging risks, regulatory developments, and industry trends to inform risk strategy.

Governance & Oversight

  • Maintain and enhance governance frameworks for process execution risk, ensuring alignment with enterprise risk management standards.
  • Provide second line oversight of operational resilience, including review and challenge of first line resilience strategies, testing outcomes, and incident response capabilities.
  • Partner with internal audit, compliance, legal, and technology risk teams to ensure a coordinated approach to process execution risk oversight.
  • Chair subcommittees chartered to govern and manage operational process risks across the firm.
  • Drive continuous improvement in operational risk frameworks, methodologies, and governance.

    • Risk Reporting & Communication

  • Develop and maintain risk appetite statements and key risk indicators (KRIs).
  • Partner with Risk Owners to document risk treatment decisions, owners, and target dates when appetite thresholds are exceeded.
  • Deliver timely, accurate, and insightful reporting to senior leadership and the Operational & Strategic Risk Committee on process execution and resilience risk exposures and trends.
  • Promote transparency and accountability across the organization through effective risk reporting.
  • Collaborate with operating units to evaluate and communicate the effectiveness of existing risk management practices.
  • Support integration of risk insights into strategic decision-making and operational planning.

    • Leadership & Culture

  • Lead a team of operational risk professionals with expertise in process execution and resilience oversight.
  • Promote a strong risk-aware culture by embedding risk management into daily operations and decision-making.
  • Partner with business leaders to embed risk management practices into day-to-day operations, including self-reporting of issues, key risk indicators, and incident reporting.
  • Foster cross-functional collaboration to strengthen enterprise-wide risk capabilities and control discipline.
  • Champion continuous improvement in operational risk methodologies, tools, and practices.

    • The Minimum Qualifications

  • Bachelors degree in Risk Management, Business, Operations, or related field
  • 10+ years of experience in operational risk, enterprise risk, or internal controls, with at least 5+ years in a leadership role.
  • Expertise in risk & control assessment programs (RCSA) and post-incident analysis.
  • Experience overseeing operational resilience programs or providing second line challenge to business continuity and crisis management.
  • Strong understanding of risk frameworks, regulatory expectations, and industry best practices.
  • Proven ability to lead cross-functional initiatives and influence at all levels of the organization.
  • Excellent analytical, communication, and leadership skills.
  • Experience with GRC platforms and risk data analytics tools.

    • The Ideal Qualifications

  • Masters degree or MBA preferred.
  • Professional certifications such as FRM, CRMA, CBCP, or CERA are a plus.

    • #LI-LC1

    MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

    If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

    serp_jobs.job_alerts.create_a_job

    Operational Risk And • HARTFORD, CT, US

    Job_description.internal_linking.related_jobs
    Risk Control Field Director, Construction

    Risk Control Field Director, Construction

    Travelers • Hartford, CT, US
    serp_jobs.job_card.temporary
    Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 16...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CSCU Director of Internal Audit

    CSCU Director of Internal Audit

    Connecticut State Colleges & Universities • Hartford, CT, US
    serp_jobs.job_card.full_time
    Reporting to the Connecticut State Colleges & Universities (CSCU) Deputy Chief Compliance Officer, the CSCU Director of Internal Audit provides value-added auditing and consulting services that ass...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Vendor and Business Operations Manager

    Vendor and Business Operations Manager

    Vaco by Highspring • Shelton, CT, US
    serp_jobs.job_card.permanent
    Our client is seeking a proactive and detail-oriented .Vendor and Business Operations Manager.This role will lead the oversight of vendor partnerships—specifically key ratings, research, pricing, a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Corporate Counsel, P&C and Specialty Risk

    Corporate Counsel, P&C and Specialty Risk

    AmTrust Financial • Southington, CT, United States
    serp_jobs.job_card.full_time
    Corporate Counsel, P&C and Specialty Risk.The Corporate Counsel, (Property & Casualty and Specialty Risk) provides counsel and support to General Counsel on all legal matters and represents AmTrust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vendor Relationship Manager

    Vendor Relationship Manager

    Beazley Group • West Hartford, Connecticut, United States
    serp_jobs.job_card.full_time
    Head of Claims Business Management, the Claims Business Management Team, Claims Team Leadership, and Claims Team Members. The role also interacts closely with the delegated claims administrators, la...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Head of HSB PRS & Digital GIIG IT

    Head of HSB PRS & Digital GIIG IT

    Munich Re • Hartford, CT, United States
    serp_jobs.job_card.full_time
    Head of IT Portfolio Risk Solutions & Global Insurance Innovation.We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Credit Risk Mgmt

    Director, Credit Risk Mgmt

    Webster Bank • Plantsville, CT, US
    serp_jobs.job_card.full_time
    End Date : February 26, 2025 (6 days left to apply).If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first doing wh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director - Assistant Risk Manager

    Director - Assistant Risk Manager

    Travelers • Hartford, CT, US
    serp_jobs.job_card.full_time
    Corporate Services / Other, Finance and Accounting.Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best prope...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Chief Operating Officer

    Chief Operating Officer

    RM Staffing B.V. • New Haven, CT, US
    serp_jobs.job_card.full_time
    Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.Operati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Manager, HRIS and Operations

    Manager, HRIS and Operations

    Waterbury Hospital • Waterbury, Connecticut, United States, 06708
    serp_jobs.job_card.full_time
    The Manager, HRIS and Operations provides professional and technical support to users of HR Systems at multiple health systems. This includes, researching, analyzing, designing and maintaining a var...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Global Ops Finance Controls Lead

    Global Ops Finance Controls Lead

    Zobility • Windsor Locks, CT, US
    serp_jobs.job_card.full_time
    Looking for an Internal Controls lead to support a collaborative team within the Global Operations Supply Chain Finance functional group. Our mission is to ensure that the Global Ops Supply Chain fu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    UK Compliance Proxy Director

    UK Compliance Proxy Director

    DevFinders • Stratford, LND, GB
    serp_jobs.job_card.part_time +1
    We invite a UK Compliance Proxy Director to assist with opening a UK bank account and maintaining corporate compliance.This part-time, non-operational role requires minimal involvement.Expect 1–2 h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Manager, Risk Management (Hybrid)

    Manager, Risk Management (Hybrid)

    Eversource • Hartford, CT, US
    serp_jobs.job_card.full_time
    We have an exciting new leadership role to join our Transmission Project Controls & Risk organization as a Manager, Risk Management. The role is based in Hartford, CT (preferred) - open to Westwood,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager, Model Risk Management

    Manager, Model Risk Management

    Webster Bank • Plantsville, CT, US
    serp_jobs.job_card.full_time
    Webster Bank Model Risk Management Position.If you're looking for a meaningful career, you'll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Operations Specialist

    Account Operations Specialist

    4AllPromos • Old Saybrook, CT, US
    serp_jobs.job_card.full_time
    AllPromos is a leading e-commerce company in the promotional products industry, delivering custom-branded merchandise to organizations across the country. We're a fast-paced, high-growth environ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Investment Operations Director

    Investment Operations Director

    MassMutual • Springfield, MA, United States
    serp_jobs.job_card.full_time
    We have an opportunity within our Inforce Account Maintenance team for a Investment Operations Director.As an Investment Operations Director you will overseea team of Investment Specialists, Consul...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Head of North America Compliance & Regulatory Affairs

    Head of North America Compliance & Regulatory Affairs

    Beazley Group • West Hartford, CT, United States
    serp_jobs.job_card.full_time
    Head of North America Compliance & Regulatory Affairs.General Management - Risk & Compliance.As per Beazley's organisation chart. Group Chief Risk Officer; Group Head of Compliance, North America CR...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager, Internal Audit, Global Trade Compliance

    Manager, Internal Audit, Global Trade Compliance

    Raytheon • Unionville, CT, US
    serp_jobs.job_card.full_time
    Audit Lead (USG Global Trade Compliance).The Audit Lead (USG Global Trade Compliance) position is an exciting and challenging opportunity to apply and further develop Global Trade compliance and bu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Project Controls, Risk Management (Hybrid)

    Lead Project Controls, Risk Management (Hybrid)

    Eversource • Hartford, CT, US
    serp_jobs.job_card.full_time
    Transmission Project Controls / Risk Team Leadership Role.We have an exciting leadership role in our Transmission Project Controls / Risk Team. Lead and supervise a group of Project Controls Analysts to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Corporate Compliance Director

    Corporate Compliance Director

    DevFinders • Stratford, LND, GB
    serp_jobs.job_card.part_time +1
    We are seeking a UK Resident Corporate Compliance Director to facilitate the opening of a UK bank account and ensure ongoing corporate compliance. This is a part-time, non-operational position requi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days