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Philanthropy Operations Learning Manager
Philanthropy Operations Learning ManagerUSA The Nature Conservancy • USA, Virginia, Arlington
Philanthropy Operations Learning Manager

Philanthropy Operations Learning Manager

USA The Nature Conservancy • USA, Virginia, Arlington
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What We Can Achieve Together :

The Philanthropy Operations Learning Manager will design and deliver high quality virtual and in-person learning experiences, e-learning, and microlearning that drive effective fundraising operations, foster a culture of philanthropy, and equip staff to maximize their contributions to TNC's conservation outcomes. The Philanthropy Operations Learning Manager will :

  • Develop a baseline onboarding process that supplements existing general Development onboarding, specifically for Development Operations staff (US and International) and to ensure consistent, operational excellence
  • Ensure the latest and best content and resources are accessible in a user-centric way for learning optimization within the Development Knowledge Bank, focusing first on Development Operations
  • Coordinate and manage employee learning cohorts in partnership with peer networks to ensure consistent support and connections across geographies, business units, and roles
  • Design and co-facilitate highly engaging, hands-on, learning experiences rooted in workplace learning and adult learning theory, best and promising practices.

They will manage guidelines and analyze factual information to achieve results, improve workflow, and solve problems. They will report to leadership on activities. The Philanthropy Operations Learning Manager must be an expert (or capable of quickly gaining advanced level skill) in the systems and resources utilized by the team (Asana, Descript, Adobe Premiere Pro, and Articulate) and Development Operations staff (BBCRM and Workday); applies knowledge to managing support and designing communications related to the resources. The Philanthropy Operations Learning Manager will keep up-to-date on market trends and best practices in order to improve services. They will manage diverse tasks, analyze situations, evaluate alternatives, project outcomes, and implement solutions to improve effectiveness.

We're Looking for You :

Are you looking for work you can believe in? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. Join us at TNC as a Philanthropy Operations Learning Manager and help shape the future of fundraising operations. In this role, you'll design and facilitate innovative learning experiences that empower colleagues to apply new skills right away, making their work more efficient and increasing their impact. You'll connect with peers across the globe and support teams in driving fundraising and conservation outcomes. If you're energized by simplifying complex processes, building partnerships, activating others, and making a difference through learning, we invite you to bring your passion and expertise to our mission.

What You'll Bring :

  • Bachelor's degree and 5 years related experience or equivalent combination.
  • Experience managing and implementing multiple projects.
  • Experience with current and evolving technology in constituent management
  • Experience working with cross-functional teams.
  • Experience, coursework, or other training in principles and practices of instructional design and / or knowledge management.
  • Salary Information :

    The starting pay range for a candidate selected for this position is generally within the range of $76,500 - $111,400. This range only applies to candidates whose country of employment is the USA. Where a successful candidate's actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.

    Who We Are :

    The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so that we can create a world in which people and nature thrive. We're rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it's career development, flexible schedules, or a rewarding mission, there's many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

    One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant's unique experience. Please apply - we'd love to hear from you. To quote a popular saying at TNC, "you'll join for the mission, and stay for the people."

    What We Bring :

    Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

    TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here.

    We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

    Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

    The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

    The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

    Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!

    TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

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    Operation Manager • USA, Virginia, Arlington

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