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Associate Director of eCommerce / DTC

Associate Director of eCommerce / DTC

Terlato Wine GroupLake Bluff, IL, US
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Job Description

Job Description

Position Summary : This position is responsible for Terlato’s eCommerce and custom platforms, both public-facing and internal. This position will lead the eCommerce needs for the information technology department via collaborative relationships with the business and our partners. The ideal candidate will have a deep knowledge of the many aspects of the direct-to-consumer (DTC) development lifecycle including but not limited to production setup, best practices, eCommerce / DTC, and custom development. This position is also responsible for managing the development and maintenance of our various Brand websites.

Position Responsibilities :

  • Build and maintain web-based environments for the enterprise
  • Maintain the operations of all web systems to ensure availability and security

Build and maintain Salesforce application environments

  • Build and maintain Drupal application environments
  • Partner with our Point-of-Sale software provider
  • Work with third-party vendors and consultants on developing solutions
  • Troubleshoot and resolve any IT service issues related to the job space
  • Partner with the business to design & develop sites that can be used across our marketing and DTC areas
  • Partner with the infrastructure team to troubleshoot and resolve network or security related issues
  • Ensure compliance with the Americans with Disabilities Act (ADA) in all relevant environments
  • Understanding of privacy regulations, fraud prevention, and compliance with ADA standards
  • Leverage optimization techniques to maximize the efficiency of all systems
  • Additional duties as assigned

    • Qualifications :

  • BS in Computer Science or equivalent experience
  • 7+ years experience of web development language, custom coding, and theming
  • Knowledge of DNS management.
  • Knowledge of eCommerce Platforms Salesforce a plus
  • Knowledge of Drupal a plus
  • Knowledge of CSS, Java Script, and PHP
  • Scripting experience
  • Familiarity with REST & Json
  • Knowledge of Email authentication protocols (DMARC, DKIM, etc.) eCommerce experience a plus
  • Understanding of SEO, SEM, email marketing, and UX / UI best practices
  • Understanding of AI
  • Reports to Chief Information Officer

    • Personal Skills and Qualities :

  • Strong logical and analytical thinker
  • Team player and a team builder
  • Strong verbal and written communication skills and ability to be comfortable discussing systems with business users
  • Attention to detail
  • Able to find root causes of problems and quickly determine efficient solutions
  • Can anticipate risks and mitigate in the moment
  • Ability to manage many different jobs and meet deadlines
  • Comfortable under high-stress and exhibits poise and focus
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    Associate Director Of • Lake Bluff, IL, US

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