Job Description
Job Description
The Wine Valley Inn in Solvang is hiring a full-time Front Desk Agent / Guest Service Agent. Qualified applicants will have excellent and clear communication skills with a passion for customer service in a hotel setting. Candidate must be able to work weekends and must be flexible to work AM and PM shifts
Qualifications :
- Up- beat pleasant personality with an ability to assist a wide variety of personalities
- Ability to multi task : answer phones, greet guests, direct people
- A good knowledge of area to assist guest with driving directions, restaurant recommendations, shopping, wineries and breweries in area, transportation, etc.
- Flexible schedule.
Responsibilities :
Greeting guests with a smile upon arrival or departureAnswering telephones, taking reservations, directionsCashiering and Concierge servicesAbility to fulfill guests requests such as wake up calls, forgotten amenitiesAbility to listen to guest concerns and document any maintenance issues or special requests brought to your attention.Rate of pay is $20 along with great group health benefits, sick pay, vacation pay, holiday pay, and 401k plan with matching!
Apply online at www.renesonhotels.com.