Talent.com
User Support Manager

User Support Manager

VirtualVocationsTorrance, California, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, User Support (Remote).

Key Responsibilities

Manage the team's daily operations, workload, and scheduling to meet service level expectations

Monitor ticketing systems and key metrics to identify trends, resolve issues, and improve processes

Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team

Required Qualifications

BA / BS degree or equivalent work experience

4+ years of experience in customer support, with at least 2+ years in a people-management role

Proven success managing a high-volume support function in a SaaS environment

Comfort using support tools, ticketing systems, and metrics to guide performance

Willingness to adopt and train others on emerging technologies, including AI-powered support tools

serp_jobs.job_alerts.create_a_job

Manager User Support • Torrance, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Support Engineer

Senior Support Engineer

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Support Engineer.Key Responsibilities Lead troubleshooting and root cause analysis for high-complexity customer incidents Create, document, and consistently fol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Systems Administrator

Systems Administrator

VirtualVocationsOrange, California, United States
serp_jobs.job_card.full_time
A company is looking for a Systems Administrator to manage and optimize core technology platforms, primarily focusing on Salesforce. Key Responsibilities Develop and maintain integrations between ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Systems Administrator

IT Systems Administrator

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for an IT System Administrator to support and modernize enterprise infrastructure.Key Responsibilities : Administer and manage over 200 Windows Servers, including patching and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Systems Administrator II

Systems Administrator II

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Systems Administrator II.Key Responsibilities Monitor and remediate alerts from the infrastructure Participate in incident, request, configuration, and change manageme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
IT Desktop Support Engineer

IT Desktop Support Engineer

VirtualVocationsLong Beach, California, United States
serp_jobs.job_card.full_time
A company is looking for an IT Integration Desktop Engineer - "White Glove" L1.Key Responsibilities Build, configure, and ship new integration devices while managing returns and asset records Pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Tennessee Executive IT Director

Tennessee Executive IT Director

VirtualVocationsHuntington Beach, California, United States
serp_jobs.job_card.full_time
A company is looking for an Executive IT Director to provide vision and leadership for technology initiatives supporting the Department of Corrections. Key Responsibilities : Lead the STS IT workfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Connect Team Manager

Connect Team Manager

VirtualVocationsNorwalk, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager - Connect Team.Key Responsibilities Lead and motivate a team providing support and guidance to care-seekers Utilize data for team management and ensure efficie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior IT Project Manager

Senior IT Project Manager

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior IT Project Manager.Key Responsibilities Lead and manage complex IT projects, ensuring alignment with strategic business objectives Develop and oversee comprehen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Configuration Manager

Configuration Manager

VirtualVocationsNorth Hollywood, California, United States
serp_jobs.job_card.full_time
A company is looking for an Operational / Technical Support Analyst III "Configuration Manager.Key Responsibilities Maintain and organize configuration settings and ensure consistent documentation ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Application Support Consultant

Application Support Consultant

VirtualVocationsWhittier, California, United States
serp_jobs.job_card.full_time
A company is looking for an Application Support Consultant.Key Responsibilities Investigate, document, and resolve application problems reported by customers Progress issues through to conclusio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Solution Owner for IT Applications

Solution Owner for IT Applications

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Classified Systems Administrator

Classified Systems Administrator

The Aerospace CorporationEl Segundo, CA, United States
serp_jobs.job_card.full_time
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded resea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Enablement Manager

Technical Enablement Manager

VirtualVocationsVan Nuys, California, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Enablement Manager to lead the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
User Support Manager

User Support Manager

VirtualVocationsNorth Hollywood, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, User Support (Remote).Key Responsibilities Manage the team's daily operations, workload, and scheduling to meet service level expectations Monitor ticketing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
IT Manager

IT Manager

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for an IT Manager to oversee IT support and system management.Key Responsibilities Serve as the primary point of contact for IT troubleshooting and support for all employees ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Public Trust Systems Administrator

Public Trust Systems Administrator

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Systems Administrator requiring a Public Trust.Key Responsibilities Install, configure, and maintain Windows Server / Windows 11 VMs on Azure and HCI Implement and test ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
System Administrator

System Administrator

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a System Administrator.Key Responsibilities Architect, review, and implement server / cloud infrastructure changes to ensure scalability, security, and availability Monito...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Network Pricing Consultant

Network Pricing Consultant

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Network Pricing Consultant - Remote.Key Responsibilities : Support network pricing strategies and collaborate with local network leaders Analyze financial impacts of pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Application Configuration Specialist

Application Configuration Specialist

VirtualVocationsVan Nuys, California, United States
serp_jobs.job_card.full_time
A company is looking for an Application Configuration Specialist to work in a fully remote environment.Key Responsibilities Configure and support application systems through data management, repo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Manager, Enterprise Systems

Senior Manager, Enterprise Systems

ACCO Engineered SystemsPasadena, CA, United States
serp_jobs.job_card.full_time
Reporting to the VP of IT, the Sr Manager of Enterprise Financial Systems is responsible for successfully aligning Corporate IT initiatives with Business Goals. The Senior Manager will lead a team o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days