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Front Office Specialist-Bariatric Program- 4000 Miamisburg-Centerville Rd Miamisburg-Centerville- FT

Front Office Specialist-Bariatric Program- 4000 Miamisburg-Centerville Rd Miamisburg-Centerville- FT

Kettering Health NetworkMiamisburg, OH, US
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Kettering Health Front Office Specialist

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Responsibilities & Requirements

Under supervision of the Practice Manager, is typically the first point of contact (phone and in-person) for the office. Notifies office staff when patient is ready to be seen. Provides a wide variety of administrative support duties.

The Front Office Specialist is responsible for :

  • Greeting patients and visitors in a courteous and friendly manner.
  • Answering telephone calls, screening calls, arranging appointments, and referrals.
  • Obtaining information, answering questions, and notifying physician or assistant of patient's arrival.
  • Preparing new records, organizing files, and maintaining records.
  • Typing correspondence, reports, e-memos, forms.
  • Sorting and distributing mail.
  • Any other duties relating to the business operation of the medical practice that may be assigned by the physician(s) or practice office manager.

Job Requirements :

  • Completion of a high school diploma or equivalent.
  • Previous front office experience or background in general office work.
  • Ability to comprehend established office routines and policies.
  • Learns quickly from oral and written instructions.
  • Ability to operate a computer.
  • Knowledge of medical terminology.
  • Knowledge of CPT & ICD-9 coding.
  • Understand the ethics of confidentiality.
  • Good organization skills.
  • Tact and diplomacy.
  • Preferred Qualifications

  • Electronic medical records experience
  • Epic training / experience
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    Front Office • Miamisburg, OH, US

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