Leasing Consultant - Chicago, IL

Trinity Property Consultants

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Pay Range : $22-$25 / hour, based on experience, plus potential to earn lease commissions and renewal bonuses!

Schedule : Monday through Saturday, from 9 : 00 a.m. to 6 : 00 p.m. with one weekday off and Sundays off.

Job Description

Providing superior customer service

Assist in complete market surveys

Show, lease and move in prospective community members

Update unit availability daily

Process rental applications

Process maintenance requests

Receive collections in accordance with Trinity's standards

Clerical and phone support

Maintain all community members files, ensuring completeness and accuracy of all file documentation

Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity's standards

Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor

Conduct community member's move-out unit walks

Additional tasks or duties assigned by Supervisor

Special Requirements

Physical Demands :

The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and / or visual alarms and be available to work extended / flexible hours and weekends, as needed.

Attendance / Travel :

This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation / planning at company functions and events.

Essential Functions

Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to :

Handle high stress situations effectively

Exhibit strong leadership skills

Excellent communication skills

Superior collection skills

Administrative and organizational skills

Time management skills and ability to prioritize wisely

Customer service orientation

Strong sales background

Knowledge of state law as it relates to fair housing

Qualification

Computer Skills :

Intermediate computer and Internet knowledge

Intermediate knowledge of MS Word, Excel and Outlook

Prefer knowledge of the following software programs : Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development :

Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs

Education :

High school education or equivalent is required

Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience :

One year of experience in a service industry is preferred

We've Got You Covered!

Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.

Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.

Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.

Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 4 weeks of paid vacation according to years of service. Available after 90 days of full-time employment

Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.

Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.

Volunteer Time-Off. We offer up to 16 hours of volunteer time annually8 hours for personal volunteer activities and 8 hours for company-sponsored events.

Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.

Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.

Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.

Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note : This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.