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Assistant Director, Loaves & Fishes
Assistant Director, Loaves & FishesSouth Middlesex Opportu • Springfield, MA, US
Assistant Director, Loaves & Fishes

Assistant Director, Loaves & Fishes

South Middlesex Opportu • Springfield, MA, US
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Job Description

Job Description

Summary : Assist the Program Director in organizing, directing, and supervising all aspects of the operation of the kitchen.

Why Work for SMOC?

  • Paid Time Off : All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
  • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
  • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
  • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
  • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities :

  • Responsible for all aspects of the operation of the kitchen including but not limited to, food preparation, guest service, safety and security.
  • Greet and work with volunteer food groups, other volunteers, and guests at the kitchen.
  • Maintain a clean and safe environment for guests and volunteers,
  • Assist Director in coordinating food groups and / or volunteer schedules.
  • Purchase food and order supplies.
  • Assist with meal planning.
  • Resolve conflict amongst staff, volunteers, and guests.
  • Responsible for orientation of groups serving meals as well as volunteers.
  • Prepare and ensure adequate meals are provided daily for both lunch and dinner for up to 220 guests.
  • Attend meetings and trainings.
  • Recruit and interview volunteers. Provide timely mentoring, training, and performance management to staff and volunteers. Complete required paperwork in accordance with company policy.
  • Engage all guests by understanding and addressing their needs whether within or outside the scope of work.
  • Attend and participate in team meetings as requested and communicate effectively with guests and staff in other areas.
  • Maintain confidentiality of the guest, employee and agency information in accordance with federal and state laws and funder requirements.
  • Ensure compliance with program / department, agency, and / or funder requirements, as well as, SMOC procedures and policies.
  • Other duties as assigned.
  • Knowledge and Skill Requirements :

  • Requires Serve-Safe Certification.
  • Minimum 2 years experience in kitchen / food management and service.
  • Must have a valid driver’s license and ability to meet insurance requirements.
  • Flexibility and the ability to multi-task is required.
  • Strong judgement, decision making skills, and ability to manage conflict.
  • Experience with homeless population, mental illness, and substance use; must be caring, compassionate, and friendly.
  • Basic computer skills required.
  • Organizational Relationship : Directly reports to Program Director. Direct reports to this position are Program Assistants, relief staff, and volunteers.

    Physical Requirement : Ability to climb stairs.

    Working Conditions : ENTER

    Remote Work Option : Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Assistant Director, Loaves & Fishes position is eligible to work from home 0 % of the week in scheduling coordination with the department manager.

    Wednesday - Sunday; 2pm - 6pm

    20

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    Assistant Director • Springfield, MA, US

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