Lead HVAC Service Technician

Lead HVAC Service Technician

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside outby investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter.

We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purposebold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community.

About This Role

At Plumbing Systems Inc. (PSI), we take pride in doing things the right way with skill, integrity, and dedication to our customers. As an HVAC Technician, you'll diagnose and repair heating and cooling systems, help guide customers to informed and confident decisions, and deliver top-notch service that reflects PSI's high standards.

What You'll Do

• Complete a wide range of residential HVAC service calls with precision and care.
• Build trust and rapport with homeowners to recommend products and services that fit their needs.
• Ask insightful questions to pinpoint issues and provide effective solutions.
• Walk customers through financing options and maintenance plans to protect their investment.
• Identify and explain replacement opportunities for aging, inefficient, or underperforming systems.
• Hold yourself accountable to meet and exceed individual revenue targets.
• Present yourself as a knowledgeable, friendly professional to earn repeat business and referrals.
• Coordinate closely with our customer service and dispatch teams to ensure seamless service delivery.
• Keep your truck well-stocked and job sites clean and organized.
• Participate in daily training sessions, team meetings, and occasional trade shows or retreats.
• Mentor and train apprentices to develop future talent.
• Complete invoices, option sheets, and timecards accurately and promptly.

What You Bring

What to Expect on the Job

The pay for this position is $35-$45 / hour or more depending on job-related knowledge, skills, experience, and location, plus performance based incentives. Other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and / or other benefits, depending on the position offered.

Benefits and Perks

Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.