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Banquet Server

Banquet Server

InvitedBaltimore, MD, US
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Overview

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Banquet Server is responsible for delivering exceptional food and beverage service to members and guests during events and banquets, ensuring that every interaction reflects Invited's Service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells. The Banquet Server works with the banquet team to ensure a smooth and enjoyable experience for all attendees, demonstrating professionalism and efficiency.

Reporting Structure

  • Reports to the F&B Director, Banquet Director, Banquet Manager or Restaurant Manager

Day to Day

  • Uphold service training standards, providing exceptional service throughout all events.
  • Execute F&B orders with attentiveness and responsiveness.
  • Maintain knowledge of menus, including special event features and dietary accommodations.
  • Greet members and guests warmly to make them feel welcomed and valued.
  • Foster a positive atmosphere through effective communication and proactive service.
  • Address member / guest complaints swiftly using service recovery techniques.
  • Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
  • Complete daily side work, such as stocking supplies and cleaning work areas.
  • Support event setup and breakdown, including table arrangements and décor, as needed.

    • Additional Duties

  • Assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices and safety guidelines.
  • Take initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, coordinating with regional and corporate teams.
  • Attend daily briefings and engage in required activities to stay informed and contribute to the team's success.
  • Wear a clean, neat uniform that meets club standards.

    • Preferred / About You

  • A high school diploma or equivalent.
  • Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
  • Previous experience in Food and Beverage service, especially in a banquet or event setting.
  • Completion of Invited's F&B Service Training program.
  • Excellent communication skills with the ability to speak clearly and effectively.
  • Ability to follow instructions and communicate well with team members.

    • Physical Requirements

  • Stand, walk, and perform physical activities for extended periods.
  • Work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Climb ladders, squat, kneel, reach, grasp, twist, bend, and handle as required.
  • Lift, carry, push, and pull up to 100 lbs. occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.

    • Primary Tools / Equipment

  • Trays
  • POS System
  • Bottle Opener
  • Wine Tools
  • Banquet Chairs and Tables

    • Work Schedule

  • Attendance requirements as outlined on the weekly schedule.
  • Additional hours to meet deadlines, including weekends and / or holidays.

    • What We Offer

    We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked.

    Benefits

    Full-time team members have access to a comprehensive benefits package that includes :

  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off is provided for part-time team members as required by applicable law)

    • For more details, visit www.invitedbenefits.com. For questions, visit the Invited Jobs website about ClubLife, the Employee Experience, Company Benefits, and Our Culture.

    Invited is an Equal Employment Opportunity Employer.

    Seniority level

  • Entry level

    • Employment type

  • Part-time

    • Job function

  • Management and Operations

    • Industries

  • Hospitality

    • Referrals increase your chances of interviewing at Invited by 2x.

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