Training Manager

Training Manager

Location : West Coast, USA | This person should be located near one of our locations for in-person collaboration as needed.

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellenceperforming our best to bring world-class entertainment to our guests.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?

We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpectedand this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.

The Training Manager is responsible for designing, developing, and delivering in-person and virtual training programs that enhance associate performance and organizational capability. This role works closely with the Training Department and department leaders to ensure training content aligns with current company policies and procedures, driving engagement, retention, and effectiveness across all training efforts.

Key responsibilities include, but are not limited to :

Leadership & Strategy

• Design, execute, and manage a variety of training initiatives, including onboarding, e-learning, and instructor-led programs.
• Assess training impact by gathering feedback and evaluating employee performance.
• Recommend and implement improvements to increase training effectiveness.
• Serve as a subject matter expert (SME) for all operational company processes.

Operations & Execution

Training & Development

Qualifications

Education and Experience Required :

Preferred :

Work Environment / Physical Demands : General office environment where you will walk, bend, and stand for periods of time. Extended workdays, weekends, and holidays may be required to support business needs.