Collections Manager

Collections Manager

Sompo has a unique opportunity for a Collections Manager to join our team. This role will be responsible for leading and managing our Accounts Receivable (AR) operations within the Insurance sector. This role will oversee a team of collections professionals and will be responsible for driving operational excellence, ensuring timely collections, institute and monitoring productivity metrics, and implementing continuous improvement initiatives. Proficiency in SAP and prior experience in managing AR processes are essential for success in this role.

Location : This position will be based out of our Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity : What you'll be doing :

Leadership & Team Management :

• Lead, mentor, and motivate a team of collections professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Develop and execute training programs to enhance team skills and productivity.
• Set clear performance goals, conduct regular evaluations, and provide constructive feedback.

Accounts Receivable & Collections Management :

Productivity Metrics & Performance Monitoring :

Process Optimization & Continuous Improvement :

ERP System Utilization (SAP) :

Compliance & Reporting :

What you'll bring :

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs :

In today's world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone's unique contributions we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.