Commercial Lines Account Manager (54164)First State Community Bank • Jefferson City, MO, US

Commercial Lines Account Manager (54164)

First State Community Bank • Jefferson City, MO, US

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Commercial Lines Account Manager

First State Insurance Agency Company Info

Description

Commercial Lines Account Manager

First State Insurance Agency Company Info

First State Insurance Agency is a subsidiary of First State Bancshares. This means we have a whole family of support and a large backing. We are a growing insurance and financial services organization serving most states across the nation. Our home office is in Farmington, MO with numerous locations throughout Missouri.

Make a Positive Impact

We are looking for a Commercial Lines Account Manager focused on building relationships through amazing service and communication skills. Must have a passion for helping customers become educated when making insurance-buying decisions. The key to this position is a strong working relationship with the producers.

Responsibilities In Accordance With Our Corporate Values

The Account Manager will work with the Commercial Sales team and directly with customers in the following functions :

Professionalism

Observe and comply with all Agency policies and procedures
Confer with customers by telephone, email or in-person to provide information about products and services, to issue new / renewal or cancel accounts, or to obtain & report details of claims or services needed

Accountability

Read and verify policies for accuracy

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken utilizing agency management system

Responsible for becoming familiar with each insurance carriers product lines, underwriting process & websites

Initiative

Deliver and prepare Summary of Insurance for producer accounts and house accounts on a timely basis

Prepare new business and renewal submissions to be forwarded to insurance carriers for quoting

Compare quotes & coverage options, prepare a marketing spreadsheet with the best options for the customer

Prepare new lines of business for existing clients and renewal proposals when needed

Adaptability

Analyze coverage options and make recommendations of additional coverage options that may benefit the client

Bind coverage, collect deposits or down payments, and / or arrange for billing

Servicing clients will include issuing certificates of insurance, policy change requests, review / check endorsements, and audits for accuracy

What You Can Expect

Competitive pay and benefits package - with variable compensation program based on team performance

401(k) with generous employer match benefit

Helpful, qualified, and available leadership

A caring, stable work environment

Qualifications

Strong computer skills showing proficiency in Microsoft Office, Word, Excel, and AMS360

Minimum 2 to 5 years in Insurance Account Management

Insurance designations a plus : CISR, CIC, CPCU, CLU, etc.

Missouri Property & Casualty Insurance License

Excellent written and verbal communication and customer service skills

Should be open-minded, a fast learner, enthusiastic, and adaptable

Qualifications

Additional Information

Being a First Stater . .

Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.

Do you have what it takes to be a First Stater?

Make a Difference - Apply Now!

First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking

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Commercial Lines Account Manager • Jefferson City, MO, US