Sales Supervisor : Paul Fredrick

Sales Supervisor Opportunity

A Heritage of Shirt Making Excellence. Paul F. Sacher worked for his father-in-law at the Fleetwood Shirt Company in PA, a respected maker of high-quality private label dress shirts that opened in 1951. Inspired by his innate optimism and what he believed was an opportunity in the market, Sacher established the Paul Fredrick brand in 1986, selling direct to consumer through 2"x 2" ads in the Wall Street Journal and a mail order catalog.

Unmatched Customer Service, Then and Now

The dress shirt business was good, growing as the company focused on quality and customer service. Many buyers relied on the courteous and knowledgeable staff who were available to answer questions via the good old-fashioned telephone. That service is still available today, real humans located in Fleetwood PA, answering questions about the collection and our Perfect Fit guarantee by phone and now online chat as well. No robots or AI taking care of our valued customers.

About the Role

We are seeking a passionate and driven Sales Supervisor for our Paul Fredrick boutique coming to Boca Raton, November 2025. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.

As a Sales Supervisor, you will work closely with the Store Leader / General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.

With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You'll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team's growth, all while operating independently and effectively under pressure.

Position Qualifications

• Must be 18 years of age or older.
• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.

Hourly Pay Range : $21 / hr to $25 / hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

Key Performance Indicators (KPIs)

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.