Talent.com
Alterations Customer Service Representative

Alterations Customer Service Representative

David's BridalNorth Attleboro, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!

Alterations Customer Service Representative (CSR)

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system
  • Part Time Benefits Include : Rewarding Environment and Competitive Pay, Team Bonus, Dayforce Wallet Get Paid Early!, Generous Team Member Discount After First Pay Period, Vision Care, Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury, 401K Program, Discount for Identity Theft Protection, Discounts for Home and Auto Insurance, Discounts for Mobile, Legal Benefits (MetLife Hyatt Legal Plans), Pet Insurance

    Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • North Attleboro, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative - 24 hours / week

    Customer Service Representative - 24 hours / week

    Emerson HospitalConcord, MA, United States
    serp_jobs.job_card.part_time
    Customer Service Representative - 24 hours / week.Clerical & Administrative Support.Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 . Reporting to the Customer Se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Project Manager

    Customer Service Representative - Project Manager

    AlphaGraphicsWaltham, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative (CSR).As an established leader in the Printing, Design, and Sign industries, we aim to partner with small businesses and consumers and provide them with high-quality...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsHanover, MA, US
    serp_jobs.job_card.full_time
    VCA Roberts Animal Hospital is looking for energetic people to join our staff as a Client Service Representative.You will be the face that they see when they check in and the voice they hear when t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Representative - Smithfield

    Customer Support Representative - Smithfield

    Fidelity InvestmentsFall River, MA, US
    serp_jobs.job_card.full_time
    Job Description : Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Repres...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales and Customer Service Agent

    Sales and Customer Service Agent

    NavreiPawtucket, RI, US
    serp_jobs.job_card.full_time
    We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results.As a Sales and Cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Emerson HospitalConcord, MA, United States
    serp_jobs.job_card.full_time
    Customer Service Representative.Clerical & Administrative Support.Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 . Reporting to the Customer Service Supervisor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Call Center Representative

    Bilingual Call Center Representative

    Waste ConnectionsNew Bedford, MA, US
    serp_jobs.job_card.full_time
    Harvey Waste & Recycling Call Center Representative.Harvey Waste & Recycling, a Waste Connections Company is looking for a High Energy Bilingual Call Center Representative to join the team at our H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales & Service Representative

    Sales & Service Representative

    MRC GlobalBellingham, MA, US
    serp_jobs.job_card.full_time
    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Responsible for delivering res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Sales Representative HVAC

    Service Sales Representative HVAC

    GeneracMarlborough, MA, US
    serp_jobs.job_card.full_time
    We are Energy Systems, the leader in industrial power solution sales, service, and rentals.With an ongoing tradition of providing excellent products and outstanding service for our customers, Energ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative- Edenred US

    Customer Service Representative- Edenred US

    Reward GatewayBoston, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Edenred, together with Reward Gateway, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative, Implants

    Customer Service Representative, Implants

    Dentsply SironaWaltham, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Dentsply Sirona is looking for an experienced and talented Customer Service Representative to join our team. This individual will be responsible for providing delight...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    PT Customer Service Associate

    PT Customer Service Associate

    Hannaford SupermarketsTaunton, MA, United States
    serp_jobs.job_card.full_time
    USA-MA-Taunton-255 Joseph E Warner Blvd.Store 08383 Front End (5151762).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Robert HalfFayville, MA, US
    serp_jobs.job_card.full_time
    Robert Half's client in Southborough MA is looking for a Customer Service Representative to assist in preparing for a company wide event at the end of January!. Data entry (Maintain call log).Sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative / Lot Attendant

    Customer Service Representative / Lot Attendant

    U-HaulSwampscott, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative / Lot Attendant.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    Ecolab Inc.Boston, MA, US
    serp_jobs.job_card.full_time
    Want to build a brighter, bolder future and cultivate your career?.Join Ecolab’s team and help create a world in which we all thrive. Territory Sales and Service Representative.As an industry ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    EcolabBoston, MA, US
    serp_jobs.job_card.full_time
    Territory Sales And Service Representative.Join Ecolab's team and help create a world in which we all thrive.Ecolab is seeking a Territory Sales and Service Representative to join our Institutional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    AptivWarwick, RI, United States
    serp_jobs.job_card.full_time
    This role is with Antaya Technologies, an Aptiv company within our Connection Systems business segment, focused on delivering cutting-edge automotive. The incumbent in this position is responsible f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Alterations Customer Service Representative

    Alterations Customer Service Representative

    David's BridalWestwood, MA, US
    serp_jobs.job_card.part_time
    Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply. At David's Bridal, we empower our customers and our employee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare Inc.Cranston, RI, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative (Providence)

    Customer Service Representative (Providence)

    Randstad USAProvidence, RI, US
    serp_jobs.job_card.part_time
    SEASONAL DURING OPEN ENROLLMENT.Join a nationally respected healthcare organization with over 90 years of service and a legacy of clinical excellence, innovation, and patient-centered care.Recogniz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days