General Manager | Foothills Grille

General Manager | Foothills Grille

Omni Hotels & Resorts is seeking a General Manager for the beautiful new Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas : Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023.

Responsibilities

• Deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both members and associates.
• Responsible for assigned shift, assisting in overall management of 19th hole and Pool cabana operations.
• Monitor dining rooms for seating availability, service, safety, cleanliness, and well-being of restaurant guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room.
• Assist in overall management of the outlet.
• Spot check liquor pars and order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach, and correct staff's service in a professional manner.
• Examine food preparation and beverage presentation.
• Responsible for scheduling, completing weekly payroll, and forecasting.
• Participate in interviewing / recruiting new employees.
• Prepare maintenance requests and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls shot glass use, red lining, and bottles totally empty daily.
• Approve paid time off requests.
• Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
• Maintain work email and responses.
• Maintain knowledge of the resort property and events.
• Conduct monthly department and OST meetings.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire / uniform and name tag when working.
• Participate in company required trainings.
• Champion and drive the All-In culture.

Qualifications

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.