Job Description
Job Description
New & Exciting Entry Level Sales & Customer Service Representatives / Call Center. Immediate Starts!!
Location : Irvine, California
Pay Rate : $21.00 - $22.00 DOE
Hours - Monday - Friday - 7 : 30am - 4 : 30pm
Temp - Hire opportunity
Key Responsibilities
Manage a high volume of warm outbound and inbound calls efficiently, with a focus on servicing, prospecting, and lead qualification.
Conduct initial contact and follow-up to identify needs and determine customer fit
Follow scripts verbatim for products and services, applying rebuttals as needed
Build trust-based relationships by going above and beyond in addressing early customer concerns
Offer service support or handle simple service questions prior to transferring to a loan officer
Consistently meet individual and team targets for lead conversion, customer service, productivity, and quality
The Qualified Candidate Will Have :
Previous sales or customer service experience (full-time or part-time)
At least 1 year of experience preferred
Mortgage background preferred but not required
Call center experience is required
A strong desire to succeed
Motivated, competitive, and driven personality
Excellent communication and relationship-building skills
Proficiency in Microsoft Office required (must be comfortable using Outlook)
If you're looking to build a career, this is the opportunity for you!
Apply Today!
PandoLogic. Keywords : Customer Service Representative, Location : Mission Viejo, CA - 92690 , PL : 599871844
Call Center Customer Service • Mission Viejo, CA, US