Principal of Frontline Supervisor Safety & Field Training
PPL Corporation (NYSE : PPL) is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation.
The Principal Operations Learning Architect at PPL / RI / KY is a strategic, subject-matter expert reporting through the Director of Technical Training. They are tasked with analyzing, developing, delivering, and evaluating instructional initiatives that span a wide audience or have key impact on the business strategy.
Responsibilities
- Work with the Director of Technical Training and operations leaders to understand the business need for improvement and craft curriculum solutions.
- Develop and lead the Field Leadership program, led by Technical Training, that supplements the supervisory program.
- Be outcome-focused, monitoring results from learning and develop strategies to respond to emerging needs, trends, and feedback affecting operations.
- Design, develop, implement learning pathways that meet the strategic needs of the organization, are learner-centric, are engaging experiences, put concepts to practice, and align with instructional design principles.
- Develop business plans for the proposed solutions including budgets, schedules, and communications plans.
- Identify, curate, and create content from various sources, maintaining regular reviews and improvements.
- Other duties, as assigned. This role is hybrid, on-site 3 days per week, at one of our Operating Companies in Rhode Island, Pennsylvania, or Kentucky. Must be willing to travel 35% of the time to the other two Operating Companies.
Qualifications
Bachelor's Degree in Instructional Design, Education, or Knowledge Transfer, or a degree in a relevant field and 12+ years of experience in Instructional Design, Education and / or Knowledge transfer.Candidates with direct experience in frontline or field operations are preferred, as this background ensures instructional content is grounded in real-world challenges and workflows.3+ years Project Management experience with increasing complexity, including complex schedules and vendor management.Demonstrated leadership skills including the ability to brief, communicate strategy to, and collaborate with various levels of leadership.Adept in Instructional Design, delivery, and writing.Proficient in MS Office Tools and instructional technology. Advanced Excel knowledge.Preferred Qualifications
Master's Degree.Significant experience in stakeholder alignment, especially in establishing learning requirements and in communicating roll-out strategies.Technical experience or training in a technical field.Experience working with field leaders (e.g., field supervisors, field managers).Experience in generative AI.Learning Management System Experience.Change Management Experience / Certification.Leadership experience.Learning qualifications (e.g., Military Training & Education qualifications; Teaching Certificate; ATD / Training Mag / college / university certificates).PPL Corporation is an equal employment opportunity employer.
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