Dental Assistant TL w / Expanded Function (Berwyn)

Job Posting

Job Location : South Family Health Center - Berwyn, IL

Position Type : Full Time

Education Level : Dental Assistant

Salary Range : $20.25 - $22.75 Hourly

Description

Essential Duties and Responsibilities :

• Performs the duties of a dental assistant as needed.
• Builds a positive work environment.
• Helps direct patient flow and daily assignments and tasks to other dental assistants.
• Ordering of supplies for the dental department under supervision of the Dental Director and / or Dental Clinic Administrator.
• Provides Quality Assurance reviews pertaining to accuracy in documentation, compliance with clinical measures, OSHA, Joint Commission, HIPAA and other regulatory agencies.
• Responsible for patient's comfort as well as patients understanding of treatment that will be delivered.
• Responsible for taking and developing diagnostic quality dental radiographs. Also responsible for determining if the quality of the radiographs is within acceptable limits.
• Responsible for basic dental equipment maintenance as well as having an understanding of and ability to perform instrument and operatory sterilization.
• Responsible for keeping operatories stocked with dental materials and supplies.
• Responsible for the proper use and mixing of restorative materials, impression materials, bases, liners, and other dental materials.
• Responsible for the proper pouring up of impressions and trimming of models.
• Performs and records quality control checks on specific dental equipment following established protocol as directed.
• Maintains a neat and orderly work area.
• Ensures the observance of PCC policies, procedures, and safety practices.
• Increases employee motivation, retention, and engagement by providing ongoing coaching to staff and delegates workloads during downtime to ensure staff are always engaged and productive.
• Aids in the implementation of systems that improves patient intake, flow and patient satisfaction and provides feedback to managers, ensures the efficient processing of patients and smooth patient flow.
• Monitors internal and external customer service and ensures quality customer service to all and follows PCC customer service guidelines and protocols.
• Assists in interviewing and hiring of prospective candidates.
• Promotes teamwork within and outside of clinical area (i.e., establishes good relations between clinical and clerical areas).
• Functions as troubleshooter regarding the daily clinical support areas when necessary.
• Responsible for front desk / appointing duties when designated by the Dental Director and / or Dental Clinic Administrator. These duties include but are not limited to :
• Answering telephone calls, transferring calls to the appropriate person.
• Taking and answering phone messages.
• Scheduling appointments for patients.
• Checking patients in.
• Assisting in patient paperwork
• Assist with dental billing and insurance coordination.
• Triaging emergency patients.
• Other duties and responsibilities as directed by the Dental Director and / or Dental Clinic Administrator.

Qualifications

Experience / Training :

Certifications / Licenses :

Physical Demands :

Language Skills :