Risk & Claims Manager

Job Description

Job Description

Risk & Claims Manager — Master Trades Group

Location : Remote (U.S.) — occasional travel

Work Type : Full-Time, Exempt (Salaried)

Schedule : Monday–Friday | 8 : 00 AM – 5 : 00 PM (flexible as needed)

Compensation : Base salary $130,000

Reports To : SVP, Operations & Supply Chain

About Master Trades Group

Master Trades Group is a leading residential services platform providing HVAC, plumbing, and electrical solutions across the Mid-Atlantic and Southeast. We’re proud of our strong local brands and our commitment to exceptional service, safety, and employee growth.

Why Join Our Team

• Competitive base salary ($130,000)
• Medical, Dental, Vision benefits
• 401(k) with company match
• Paid time off and holidays
• Career growth in a rapidly expanding organization
• Remote work with occasional travel

Position Summary

The Risk & Claims Manager develops and executes strategies to resolve claims and related litigation across Workers’ Compensation, Protection & Indemnity (P&I / Marine), Automobile Liability, Commercial Property, and General Liability for Master Trades Group. This role partners closely with HR, Finance, Safety, Operations, TPAs, brokers, legal counsel, and other external partners to review, investigate, and evaluate potential liabilities and damages—ensuring prompt, effective, and compliant resolution.

You’ll also lead the assessment, monitoring, and management of insurable operational risks, identify loss drivers, and report trends to reduce claim frequency and severity. The role will establish claims processes and systems that deliver a consistent, high-quality experience for internal teams and external stakeholders.

What You’ll Do

What We’re Looking For

Required

Preferred

Pre-Employment Requirements

Employment offers are contingent on successful completion of a criminal background check, drug screening, and (if applicable to role travel) a motor vehicle record (MVR) review, in accordance with applicable laws and regulations.

EOE

Master Trades Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.