Director of Sales

Overview

Director of Sales at AfterShip

AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world's best online shopping experiences. Powering over 8 billion shipment trackings for over 20,000 global brands like Samsung, GymShark, Mejuri, and TOMS, AfterShip revolutionizes how businesses engage with customers after purchase. We are pioneering AI-driven post-purchase solutions, from smart shipment tracking and returns management to personalized product discovery and AI-powered delivery estimates.

Your Mission

As Director of Sales at AfterShip, you'll take on a high-impact leadership role during a defining phase of our growth. You'll own the business' new revenue target and lead a team spanning North America and Europe, focused on scaling our go-to-market strategy for mid-market and enterprise customers.

Your mission is to drive momentum, structure, and consistency across the Sales org. You'll implement a standardized sales process, launch a high-performing outbound motion, and align cross-functional teams around clear messaging and enablement strategies. This role is essential to our next stage of growth, reporting directly to the Vice President of Revenue and helping shape the future of how AfterShip sells.

This is a remote-first role with some flexibility required to collaborate across time zones. Occasional travel (up to 20%, fully expensed) may be required for customer meetings, leadership offsites, or strategic initiatives.

What You\'ll Do

• Lead & scale the team : Manage a sales org of 10 (4 direct reports), with plans to expand
• Own the number : Drive attainment across the entire new business sales quota
• Standardize processes : Implement scalable sales methodologies, qualification frameworks, and deal stages
• Drive outbound : Launch and optimize outbound programs to accelerate pipeline growth
• Enable the team : Align closely with Sales Enablement and Product Marketing on training and messaging
• Collaborate cross-functionally : Partner with Marketing, CS, Product, and RevOps to drive pipeline velocity
• Improve forecasting : Establish a consistent, reliable forecasting model based on leading and lagging indicators
• Represent AfterShip : Serve as a trusted advisor to prospects and customers, especially at the enterprise level
• Influence product direction : Share customer insights to guide our product roadmap and go-to-market strategy

Who We\'re Looking For

At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.

Why You Should Join Us

Perks

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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