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Operations Coordinator

Operations Coordinator

Behind the DesignChicago, IL, US
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Operations Coordinator Location :

  • Remote (Illinois-based, preferably Chicago area) Compensation : $60,000–$65,000 + Benefits Are you detail-driven, process-obsessed, and ready to make an impact?
  • Behind the Design—a people operations and organizational design consulting firm for the interior design and remodeling industry—is hiring an Operations Coordinator to partner directly with our owner and lead consultant.

Why You’ll Love It Here Salary & Benefits :

  • $60K–$65K + employer-provided insurance, 10 paid holidays, 2 weeks PTO year one (3 weeks year two) Stipends : $100 / month internet & phone stipend Remote Flexibility : 100% remote, M–F, 8 : 30–5 : 30 CST Culture : Female-owned, diversity-driven, people-first environment Rewards : Performance bonuses, recognition, and quarterly Chicago team events Core Values : ENGAGE.
  • EDUCATE.

    • EVOLVE. —we challenge, celebrate, and grow together What You’ll Do 50% Procedure & Systems :

  • Write playbooks, workflows, policies, contracts, email templates, and scripts 20% Coordination : Keep projects, schedules, and resources on track—manage client libraries, vendor deliverables, and travel 20% Project Management : Drive client projects from kickoff to delivery, holding teams accountable through weekly check-ins 10% CEO / Team Support : Document internal processes, manage company initiatives, and keep operations in sync What We’re Looking For Based in Illinois (commutable for quarterly team events) 5+ years operations or interior design trade experience (HR-related business or people operations / project management background preferred) Process enthusiast (Traction / EOS, Six Sigma mindset) Expert writer & editor—strong with contracts, policies, and manuals Excellent communicator across Zoom, email, and client meetings Organized, adaptable, and tech-savvy (Google Suite, CRM, typing 60+ WPM) Curious, humble, eager to learn, and passionate about design industry clients Join us to help small design businesses thrive while growing your own career in operations consulting.

    • Apply today!

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    Operation Coordinator • Chicago, IL, US