Assistant, Reception

Assistant, Reception 🔍Houston, Texas, Brays Oak Campus New 📁 Managerial & Professional 📅25002WF Requisition #📅1 day ago Post Date

JOB SUMMARY

Operate multi-line telephone system to relay incoming and intra-system telephone calls.

Provide information and directions to callers and visitors in an efficient and courteous manner.

Communicate with a culturally diverse population.

Under direct supervision, perform basic front office duties.

ESSENTIAL FUNCTIONS

Answer and transfer telephone calls, handling multiple lines.

Expedite phone calls by giving clear, concise, specific information.

Provide excellent customer service to all callers and visitors.

Provide current and correct information to visitors and callers.

Provide students with general information about registration, financial aid, testing, counseling, etc. , and refers students to appropriate person or department.

Greet visitors and directs them to appropriate personnel or department.

Maintain and update phone list for college offices and departments.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• High school diploma or equivalent required
• 1 year related experience required
• 2 years experience preferred

Licensing & Certification

Special Skills

Competencies

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE :

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities :

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies :

Sandra Jacobson, Director EEO / Compliance, Title IX Coordinator

Office of Equal Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713 718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.