Roosevelt University is hiring : Financial Aid Communication Coordinator in Chica

Posting Details

Position Information

Position Title

Financial Aid Communication Coordinator

Category

Administrative

Position Number

A99884

Posting Number

S0001276

Location

Hybrid - Chicago

Open Date

05 / 15 / 2025

Close Date

Open Until Filled?

Yes

Job Type

Full-Time

Working Hours

Position Summary

The Financial Aid Communication Coordinator at Roosevelt University is a key member of the Financial Aid Services team, responsible for developing and managing strategic, student- and family-focused communications across multiple platforms.

This position supports Roosevelt's mission to provide accessible, inclusive education by ensuring students and their families receive clear, timely, and accurate information about financial aid processes, deadlines, and opportunities.

The coordinator oversees email outreach, website content, student forms, parent portal messaging, and general communications while working collaboratively with campus partners to enhance the overall student and family experience.

Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link : https : / / rooseveltu.touchpointsonline.com /

The salary range for this position is $45,000-$48,000

Title IX Contact Information : Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at 312-281-3245 or TitleIX@roosevelt.edu.

Do not contact this email address for inquiries about your job application; if you have questions, you may email hrquestions@roosevelt.edu

Knowledge, Skills and Abilities Required

• Knowledge of federal and state regulations pertaining to financial aid funds for higher education
• Understanding of the financial aid application and delivery process
• Experience with Ellucian's Banner systems
• Strong attention to detail and the ability to self-prioritize and execute multiple projects under tight deadlines
• Excellent verbal and written communication skills with strong customer service skills and experience working with a range of different stakeholders
• Able to work independently but also thrive in a team environment, collaborating across the university

Years of Experience Required

One year of experience in financial aid or higher education

Required Education

Bachelor's Degree

Certification / Licensure Required

Minimum Qualifications

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

Equipment Operated

Office equipment (desktop computer, laptop, office copier / printer

Working Conditions

Normal climate-controlled office environment is provided. Job is largely sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing and / or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand / wrist movement and repetition. Moderate level of stress. Occasional travel within the local or regional setting may be required.

Priority Application Instructions

Departmental Contact Information

Essential Job Functions

Duty and Responsibility

Student and Family Content and Communication :

Percentage Of Time

50

Duty and Responsibility

Financial Literacy :

Percentage Of Time

25

Duty and Responsibility

Content Assessment :

Percentage Of Time

20

Duty and Responsibility

Other Duties as assigned :

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Percentage Of Time