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Senior Site Reliability Engineer (Remote)

Senior Site Reliability Engineer (Remote)

Xcel EngineeringOak Ridge, TN, US
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Job Description

Job Description

COMPANY OVERVIEW

XCEL Engineering, Inc. is an award-winning small business that provides trusted information technology, engineering, consulting and project management solutions and services to federal agencies and organizations. Originally founded in 1971 by professional engineers at the University of Tennessee, XCEL was acquired in 2003 by U.S. Army and Navy veterans and in 2023 became a MartinFed company.

XCEL Engineering is a part of IT Lab Partners (ITLP) which was created to support a leading research facility in the East Tennessee region in recruiting the best and the brightest technical talent. Considering joining our impressive team today!

JOB OVERVIEW

XCEL Engineering is seeking a qualified applicant for a Senior Site Reliability Engineer role. As a Senior Site Reliability Engineer , you'll play a key role in the HPC Infrastructure and Platforms group, ensuring the reliability and performance of the supercomputer center. The container orchestration platform built on Kubernetes and Red Hat OpenShift, which powers both critical operational applications and user-managed persistent applications running alongside supercomputers and HPC clusters.

ESSENTIAL FUNCTIONS

  • Lead ongoing improvements in reliability and scalability for our Kubernetes and Linux based applications and services.
  • Contribute as senior technical resource to define and implement best practices and standards for the center.
  • Provide primary operational support and engineering for production applications.
  • Define and implement define KPIs, processes and drive continuous improvement.
  • Influence the architecture and implementation of solutions.
  • Tune operating systems and applications to increase performance and reliability of services.
  • Mentor junior staff and enable them for success.
  • Diagnose system operational problems quickly and effectively.
  • Participate in on-call rotation providing 24-hour, 7-day support and off-hours maintenance windows.
  • Coordinate with vendors to resolve hardware and software problems.
  • Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.

BASIC QUALIFICATIONS

  • United States citizen with the ability to obtain a security clearance.
  • Bachelor's degree in Computer Science, Information Technology or a related technical field.
  • A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience.
  • DESIRED QUALIFICATIONS

  • Strong working knowledge of Unix system fundamentals and common network protocols.
  • Experience managing Linux / UNIX operating systems in a heterogeneous environment.
  • Solid understanding of networked computing environment concepts.
  • Excellent understanding of networking, particularly Linux and Kubernetes networking
  • Experience with instrumenting bare metal and VMWare infrastructure
  • Ability to develop and maintain programs and scripts that aid in the operation and automation using various shell (primarily bash) and high-level languages (Python or Go).
  • Ability to proactively identify performance issues, problems, and areas for improvement.
  • Ability to identify requirements and to define, plan, and implement requisite solutions.
  • Ability to plan, organize, prioritize tasks, and complete assigned projects with minimal supervision.
  • Experience with continuous integration and continuous deployment software methodologies and how they apply to SRE / systems engineering.
  • An understanding of code review and familiarity with tools like GitHub and GitLab
  • Experience using tools such as Nagios, Grafana and Prometheus to monitor systems, metrics, and create dashboards.
  • Experience designing and implement highly available systems / services utilizing virtual machines and Kubernetes resources.
  • Experience participating in an opensource community with patches accepted upstream.
  • Experience deploying and maintaining automated configuration management software such as Puppet or Ansible
  • Experience implementing systems-level security technologies like SELinux and following security best practices.
  • PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

  • Inside office environment.
  • Working on a computer for long periods of time.
  • May involve long period of sitting at a desk.
  • The work environment is fast-paced and sometimes involves extreme deadline pressures.
  • OTHER DUTIES

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Xcel Engineering is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law.

    If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Xcel Engineering's current openings as a result of your disability. You can request reasonable accommodations by calling 855.212.1810. Thank you for your interest in Xcel Engineering.

    All positions at Xcel Engineering, Inc. are contingent upon passing both a background check and drug screening prior to a start date and are subject to random drug screenings during the employment period. In addition, Xcel Engineering is an E-Verify employer.

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