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Leader, Commercial REO Operations
Leader, Commercial REO OperationsAltisource • United, WV, US
Leader, Commercial REO Operations

Leader, Commercial REO Operations

Altisource • United, WV, US
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Job Description

Job Description

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

  • Are you a natural leader who loves working through people’s problems to find the best solution?
  • Are you interested in working on a new product where you can make an immediate impact?

We are seeking a strategic and execution-focused leader to oversee the operations of our Commercial Real Estate Auction platform. This role is responsible for driving operational excellence, optimizing auction processes, and ensuring seamless execution across all stages of the property lifecycle—from onboarding to closing. The ideal candidate will bring deep expertise in commercial real estate, auction mechanics, and marketplace operations, with a strong focus on scalability, compliance, and customer experience.

Job Description

What Do You Get To Do?

  • Auction Operations Management :

    • Lead end-to-end operations of commercial real estate auctions, including property intake, listing preparation, auction execution, and post-sale closing.

  • Process Optimization :

    • Design and implement scalable workflows and systems to improve efficiency, reduce friction, and enhance transparency across the auction lifecycle.

  • Cross-Functional Leadership :

    • Collaborate with sales, legal, marketing, product, and customer service teams to ensure alignment and operational readiness for each auction event.

  • Compliance & Risk Management :

    • Ensure all auction activities comply with relevant laws, regulations, and internal policies. Proactively identify and mitigate operational risks.

  • Technology & Platform Enablement :

    • Partner with product and engineering teams to enhance platform capabilities, automate manual processes, and improve user experience for buyers and sellers.

  • Performance Metrics & Reporting :

    • Establish KPIs and dashboards to monitor auction performance, operational throughput, and customer satisfaction. Use data to drive continuous improvement.

  • Team Leadership :

    • Build and manage a high-performing operations and sales team. Provide coaching, mentorship, and professional development opportunities.

    Qualifications

    Qualifications

  • 10+ years of experience in commercial real estate operations
  • 5+ years of experience leading CRE sales operations utilizing online auction platforms.
  • Proven track record of leading complex operational functions in a fast-paced, high-volume environment .

    • Preferred Attributes :

  • Experience scaling operations in a tech-enabled real estate marketplace.
  • Familiarity with real estate law, auction law and bid management systems.
  • Lean Six Sigma or process improvement certification is a plus.
  • Strong understanding of real estate transaction processes, title and escrow, due diligence, and regulatory requirements.
  • Experience with digital platforms, CRM systems, and workflow automation tools.
  • Exceptional organizational, analytical, and communication skills.
  • Ability to thrive in a cross-functional leadership role with both strategic and tactical responsibilities.

    • Additional Information

    WORKING AT ALTISOURCE ADVANTAGES

    Prosperity

  • Competitive salary of $85,000 and up
  • 401k plans – we want to empower you to prepare for your future

    • Good Health

  • Comprehensive Medical, Dental, and Vision insurance plans
  • Tax-free Flexible Spending Account
  • Life insurance, short-term, and long-term disability

    • Happiness

  • Paid holidays, plus 19 days PTO first year for a total of 28 paid days off per year
  • Employee Discounts on movie tickets, Verizon cell phone service, Microsoft Office, and more!

    • Are yo u up to the challenge? Apply today!

    Altisource’s vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity,   physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity,  challenges groupthink, and makes our company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

    We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an equal opportunity employer, and our employment   decisions are based on merit, qualifications, and business needs.

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    Commercial Leader • United, WV, US