Manager, System Integration

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Job Summary

The System Integration Manager is a key technical contributor for developing world class, never-been-done-before experiences using multiple advanced hardware and software technologies. This team member is responsible for ideating, developing, managing the development of, testing, and commissioning hardware and software systems as well as leading efforts to evaluate and standardize the ways in which teams, platforms, and components communicate to deliver an epic and reliable experience for our guests and team members.

Major Responsibilities

• Manage the hardware / software integration process from conception to final release. Contribute to planning, budgeting, and design and implementation of applications, systems, and components in support of new Universal Creative work. Participate in software, network, and / or electronic architecture and technical reviews for various teams for inputs and to provide guidance for areas of risk or scope gaps.
• Research and design systems to handle closed loop network systems including human machine interfaces and ride and show network inputs.
• Develop hardware / software specifications that will be bid to third party development teams.
• Manage vendors assigned to design, develop, and / or test integration scopes for hardware and software systems. Manage contracts released to vendors. Participate in the entire contracting process from initiation to close-out.
• Manage modifications to hardware / software systems as required based upon design and field conditions. Drive technical improvements across all attractions. Execute, witness or approve testing and test results as assigned and authorized by Engineering and Safety management. Reduce data and report on test results.
• Work closely with Creative development teams on creating the concept of the overall experience and ensuring delivery meets all creative requirements.
• Create mockups and proof-of-concepts. Oversee contractor's mock-up, prototype and acceptance testing efforts to ensure results reflect the final installed system.
• Manage hardware / software development teams (external and internal teams). Facilitate input from multiple teams including operations and technical teams to create standardized solutions for integration of systems. Facilitate communication between teams for clear delineation of scope for each responsible individual and vendor.
• Stay up-to-date with the latest in technology and industry trends and introduce new technology concepts to Universal Parks & Resorts.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

Additional Information

Education

Bachelor's degree in Electrical Engineering, Mechanical / Industrial Engineering, Computer Engineering / Science, or a related field required. Advanced degrees preferred.

Experience

10+ years managing internal and / or external team(s) delivering hardware components required; 5+ years of hardware and software development required; 3+ years of experience with Virtual Reality and / or Augmented Reality system required; 3+ years of experience within the amusement industry preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & 2025 Universal Studios. 2025 Universal Orlando. All rights reserved. EOE

Job function : Project Management and Information Technology

Industries : Entertainment Providers

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