Front Office Manager

Job Description

Job Description

‌Join our team! We are looking for the right person who is creative and efficient, self-driven, eager to learn, problem solver, and skilled in basic management and communication. Great technology skills is a plus!

The successful candidate will be a self-motivated, creative, positive person with strong work ethic, great time management, excellent critical thinking / problem solving skills and customer service skills. Must take pride in being on time, on task, positive, reliable, professional and productive.

Our Purpose

Build Health. Live Well.

Our mission is to help as many people as possible regain and maintain their health by addressing the true causes of disease according to naturopathic principles.

‌Our Values

‌Our values reflect our purpose, our culture and shape the staff and work experience of PND teams wherever they are.

Integrity : High Integrity - Be Honest and Trustworthy

Positivity : Inspire Hope - Seek the Good

Commitment : Embrace the Cause - Take Responsibility

Growth : Strive for Greatness - Always Growing

Duties include :

• Solo customer service management in a clinic setting
• Reception, phone calls, faxing, billing and scheduling of patients
• Inventory ordering and management
• Maintain HIPAA standards with patient health information
• Frequent communication with patients
• Managing incoming lab results and patient records, emails, inquiries and other paperwork to assist the health care providers with case management
• Teamwork with providers and medical assistants
• Other clerical duties as assigned (creating reports, placing orders, data management, etc.)
• Contributing to growth through improving efficiency, scheduling and marketing events
• Support with facilities management

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