Supervisor Care Management-Registered RN

Full Time Day - Bethesda North Care Mgmt Dept

Preferred Background in Hospital Care Management - Registered Nurse

Job Overview :

This position is responsible to the Manager of Care of Management. This position is repsonsible for the day-to day operations of Care manateion including : Daily staffing scheduling; Supervising and mentoring staff; Assuring the standardization of care management; Assisting in responding to customer requests and problems; Maintaining staff performance informally through coaching, mentoring and providing developmental opportunities and formally through performance appraisal and disciplinary processes; Provides leadership / monitoring for compliance and performance and performance improvement.

Job Requirements : Bachelor's Degree

Equivalent experience accepted in lieu of degree

Related certification

Registered Nurse ,Current Ohio licensure

3-4 years experience in a related field

Job Responsibilities :

Participates as a member of the interdisciplinary team to ensure that selected clinical quality criteria are met. This includes discussions / education on the units with physicians and nursing staff related to core measure requirements.

Achieves a target query rate of 12% rovide supervision to social work staff and ensure all rules and regulations are followed.

CDMP worksheets are informative but concise and are professional in appearance and quality. "win" worksheets clearly and accurately reflect the DRG shift. Track is kept up to date to facilitate monthly reporting. Assist / manage team member daily schedules and adjust schedules as needed to ensure adequate coverage.

Interdisciplinary team rounding on units and MDR rounds to ensure team member and patient needs are being met. Including collaborating with the physicians and ensuring patients' needs are addressed timely.

Availability for team members to address any issues and concerns related to workflow or patient discharge disposition.

Other Job-Related Information :

Direct Report FTEs = 20-29

Working Conditions : Climbing - Rarely

Hearing : Conversation - Consistently

Hearing : Other Sounds - Frequently

Kneeling - Rarely

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Occasionally

Pulling - Rarely

Pushing - Rarely

Reaching - Rarely

Sitting - Consistently

Standing - Rarely

Stooping - Rarely

Talking - Consistently

Use of Hands - Frequently

Color Vision - Occasionally

Visual Acuity : Far - Frequently

Visual Acuity : Near - Consistently

Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results :

Achievement of Annual Pillar Goals :

1) Safety / Quality, 2) Service, 3) Growth, 4) Culture / People, 5) Finance

Leadership Competencies :

TriHealth Way of Leading

TriHealth Way of Serving

Transformation Change

Drive for Results

Build Organizational Talent

Leadership Tactics :

Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.

Regularly Round on Team Members, using questions from the rounding log.

• 25 or fewer team members = monthly
• 26-50 team members = every other month
• 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.