Marketing Coordinator - Outside Sales

Coordinator - Community Engagement Outside Job Description :

LEADER OPPORTUNITY TO BUILD RELATIONSHIPS + RESULTS

The Coordinator is responsible for creating remarkable guest experiences by managing systems and driving catering sales

This is a 20 hour per week hourly position.

This leadership role oversees driving outside sales including but not limited to Catering, Food Truck opportunities, and Additional off site sales opportunities through relationships

Preferred : at least 2 years marketing or sales experience, at least 1 year experience within a Chick-fil-A

MANAGING SYSTEMS (3 hours a week)

Ensures proper management and documentation of all business area systems.

Business Plan : Builds a comprehensive growth strategy that drives outside catering sales initiatives to the enterprise (Annually).

Systems Management : Oversees Community Engagement systems to ensure organizational simplicity and efficiency.

Deferred Order System : Strictly adheres to putting every order into the deferred order system

Oneclick : Builds and completes the Community Engagement-Outside weekly / monthly checklist

Playbook :   Builds a comprehensive playbook—including a weekly / monthly checklist on Oneclick, customer contact information (CRM), etc…to maintain organizational continuity.

Financials :   Ensures complete fiscal responsibility for community concepts sales, profitability, and team management.

Area Marketing SYNC :   Drives Area Marketing Team meetings and annual area marketing plan (Monthly)

Food Safety Covenant : Strictly adheres to the Chick-fil-A Toledo food safety standards

Work Overview :   Builds and implements a weekly compliance system to verify time worked, projects worked on, and weekly results (Submitted every Monday by 5p)

DRIVING SALES ( 17 hours a week)

Ensures proper management and documentation of all Community Engagement outside sales systems.

Sales Growth Strategy :   Develops and implements a simple, comprehensive business plan to achieve long-term catering sales growth including :

• Catering Sales :   Executes a comprehensive catering sales strategy to boost catering sales and increase customer spend
• ADP Sales :   Executes a comprehensive catering sales strategy to boost ADP (Additional Distribution Point) sales
• Spotlight :   Drives catering customer loyalty using intentional Spotlight initiatives
• Serve Only Trailer :   Works with community contacts, health departments, and restaurant leaders to implement and promote a daily Serve Only Trailer operation serving NW Ohio and SE Michigan

Customer Management / Customer Retention System :   Creates and manages a customer database for new catering guests and implements a strategy for customer follow up, ensuring sustained catering relationships.

EXPECTED RESULTS

Food Safety

Zero health inspection violations

Zero high risk SAFE violations

2 or better on the Food Safety Meter

Growth

Catering transactions and spend

Serve Only Trailer transactions and spend

Double / Double–Double catering sales in two years

Area Marketing Team

Deliverables

Weekly Compliance Report

Meetings

Operator 1-1 (Monthly)

Area Marketing SYNC (Monthly)

Job Type : Part-time

Salary : $26 per hour

Benefits :

Employee discount

Flexible schedule

Paid training

Restaurant type :

Quick service & fast food restaurant

Shift :

Flexible

Ability to commute / relocate :

Toledo, OH 43623 : Reliably commute or planning to relocate before starting work (Required)

License / Certification :

Driver's License (Required)

Shift availability :

Night Shift (Preferred)

Day Shift (Preferred)

Work Location : In person and Remote