Talent.com
Helpdesk Supervisor

Helpdesk Supervisor

VirtualVocationsCorona, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Supervisor, Helpdesk-Service Desk.

Key Responsibilities

Manage incident and problem management processes using the ITIL framework to minimize incident impacts

Conduct detailed analyses to identify trends and root causes using the internal ticketing system

Oversee call reviews and develop improvement plans while managing vendor interactions

Required Qualifications

Experience in Incident Management and Problem Management under the ITIL framework

Proficiency with CRM applications

Experience managing and mentoring tactical and technical resources

Strong background in trend analysis and reporting metrics

Prior experience in generating Standard Operating Procedures and Process Flows

serp_jobs.job_alerts.create_a_job

Helpdesk Supervisor • Corona, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Helpdesk Supervisor

Helpdesk Supervisor

VirtualVocationsMission Viejo, California, United States
serp_jobs.job_card.full_time
A company is looking for a Supervisor, Helpdesk-Service Desk.Key Responsibilities Manage incident and problem management processes using the ITIL framework to minimize incident impacts Conduct d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
AR Follow-Up Supervisor

AR Follow-Up Supervisor

VirtualVocationsMoreno Valley, California, United States
serp_jobs.job_card.full_time
A company is looking for an AR Follow-Up Supervisor (VA Team).Key Responsibilities Create and maintain standard quality audit processes and perform monthly quality audits Conduct training for ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Financial Analyst - AI Trainer

Remote Financial Analyst - AI Trainer

Data AnnotationHesperia, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Arbitration Supervisor

Arbitration Supervisor

VirtualVocationsCorona, California, United States
serp_jobs.job_card.full_time
A company is looking for a Supervisor of Arbitration - Formal No Surprises Act.Key Responsibilities Lead, motivate, coach, and train a team to achieve business objectives Monitor and analyze per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Financial Planner - AI Trainer

Remote Financial Planner - AI Trainer

Data AnnotationHesperia, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Tax Expert - Onsite

Tax Expert - Onsite

IntuitPhelan, CA, United States
serp_jobs.job_card.full_time
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Public Sector Cloud Architect

Public Sector Cloud Architect

VirtualVocationsOntario, California, United States
serp_jobs.job_card.full_time
A company is looking for a Public Sector Architect to join their team in guiding cloud security initiatives for Federal Agencies. Key Responsibilities Build and mature the Public Sector program A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
HubSpot Support Specialist

HubSpot Support Specialist

VirtualVocationsMission Viejo, California, United States
serp_jobs.job_card.full_time
A company is looking for a HubSpot Support Specialist to maintain, optimize, and advance their HubSpot CRM platform.Key Responsibilities Support ongoing data hygiene, including de-duplication and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Contact Center Supervisor

Contact Center Supervisor

VirtualVocationsCorona, California, United States
serp_jobs.job_card.full_time
A company is looking for a Contact Center Supervisor to support the Veterans Experience Office (VEO) Contact Center.Key Responsibilities Lead and support a team of 100 Contact Center Agents and 5...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Help Desk Manager

Help Desk Manager

VirtualVocationsFontana, California, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Manager to oversee technical support operations.Key Responsibilities Supervise and coordinate Help Desk Technicians in assisting users with technical issues ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
SAP SuccessFactors Client Support Manager

SAP SuccessFactors Client Support Manager

VirtualVocationsCorona, California, United States
serp_jobs.job_card.full_time
A company is looking for a Prime SuccessFactors Client Support Program Manager.Key Responsibilities Manage client relationships post-go-live, ensuring satisfaction and alignment with business goa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Remote Senior Financial Analyst - AI Trainer

Remote Senior Financial Analyst - AI Trainer

Data AnnotationHesperia, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Bilingual Customer Service Supervisor

Bilingual Customer Service Supervisor

VirtualVocationsMission Viejo, California, United States
serp_jobs.job_card.full_time
A company is looking for a Bilingual Customer Service Supervisor to lead a team in delivering exceptional service in a dental and vision call center. Key Responsibilities Oversee operation teams o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Help Desk Lead

Help Desk Lead

VirtualVocationsSan Bernardino, California, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Lead - Financial Shared Services.Key Responsibilities : Design and implement a Shared Services Help Desk framework for Tier 1 and Tier 2 inquiries Deploy and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
RevOps Solutions Architect

RevOps Solutions Architect

VirtualVocationsWhittier, California, United States
serp_jobs.job_card.full_time
A company is looking for a RevOps Architect (Remote, US or LATAM).Key Responsibilities Collaborate with the team to define project approaches and ensure accurate solution estimations Design and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Help Desk Technician

Help Desk Technician

VirtualVocationsWhittier, California, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Technician to provide first-line technical support for Business Intelligence tools.Key Responsibilities Serve as the first point of contact for BI tool-relate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote DevSecOps Architect

Remote DevSecOps Architect

VirtualVocationsOrange, California, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for an Architect - Development (DevSecOps) to work remotely.Key Responsibilities Design and implement secure development practices within the software development lifecycle ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Lead Operations Engineer

Lead Operations Engineer

VirtualVocationsSanta Ana, California, United States
serp_jobs.job_card.full_time
A company is looking for a Lead Operations Engineer to troubleshoot and maintain voice service systems.Key Responsibilities Troubleshoot and resolve SIP / VoIP call failures and analyze SIP ladder ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Ohio Licensed Agency Supervisor

Ohio Licensed Agency Supervisor

VirtualVocationsMoreno Valley, California, United States
serp_jobs.job_card.full_time
A company is looking for a Supervisor, Agency Development, Licensing & Support.Key Responsibilities Supervises Agency Support and Licensing teams, managing performance and fostering a high-perfor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Sales Team Supervisor

Sales Team Supervisor

VirtualVocationsOntario, California, United States
serp_jobs.job_card.full_time
A company is looking for an Inside Support Supervisor to lead a growing sales team.Key Responsibilities Lead and develop a team of 14+ inside sales representatives through coaching and performanc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days