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Manager, Technical Product Management

Manager, Technical Product Management

T-Mobile USA, Inc.Frisco, TX, United States
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

  • This position is required to be in office at least 3 days a week. It is not available for remote opportunity.

Job Overview

The Manager of Technical Product Management in Credit Risk Management at T-Mobile is instrumental in shaping the vision and strategy of new technological products. This role involves leading cross-functional teams to define product features, requirements, and business rationale, ensuring alignment with market demands and user needs. By analyzing user feedback and market trends, this manager ensures that product offerings are both innovative and competitive. Collaboration with engineering, marketing, and sales teams is crucial to successfully bring products to market and achieve business objectives. Ultimately, this role significantly contributes to T-Mobile's mission by driving technological advancements and enhancing customer satisfaction.

Job Responsibilities :

  • Leads cross-functional teams to define product features, requirements, and business rationale.
  • Analyzes user feedback and market trends to ensure product offerings are innovative and competitive.
  • Collaborates with engineering, marketing, and sales teams to successfully bring products to market.
  • Shapes the vision and strategy of new technological products aligning with market demands and user needs.
  • Ensures alignment of product development with T-Mobile's mission and business objectives.
  • Drives technological advancements and enhances customer satisfaction through effective product management.
  • Also responsible for other Duties / Projects as assigned by business management as needed.
  • Education and Work Experience :

  • Bachelor's Degree Business Administration, Computer Science, or a related field (Required)
  • Master's / Advanced Degree Business Administration, Computer Science, or Product Management (Preferred)
  • 7-10 years relevant Product Management experience in an agile product development environment (Preferred)
  • 4-7 years experience in leading cross-functional teams in a technical environment (Preferred)
  • 4-7 years Advanced level understanding and analysis of market trends and customer feedback to shape product strategy (Preferred)
  • Credit Risk Management experience (Preferred)
  • Knowledge, Skills and Abilities :

  • Product Management- Expertise in defining and overseeing the development of product features and requirements to meet market demands. (Required)
  • Cross Functional Relationships- Ability to lead and collaborate with teams across different departments such as engineering, marketing, and sales. (Required)
  • Strategic Thinking- Capability to formulate and execute strategies that align with the company's technological and business goals. (Required)
  • Analytics- Proficiency in analyzing market trends and user feedback to guide product innovation. (Required)
  • Leadership- Strong leadership skills to manage and inspire cross-functional teams towards achieving product objectives. (Required)
  • Communication- Excellent communication skills for effective collaboration and presentation to stakeholders. (Required)
  • Problem Solving- Ability to identify, troubleshoot, and resolve complex issues during the product development lifecycle. (Required)
  • Customer Focus- Strong orientation towards understanding and prioritizing customer needs and satisfaction. (Preferred)
  • Technology Management- Knowledge of managing the integration and implementation of technology solutions. (Preferred)
  • Change Management- Skills in managing and leading change within the organization, particularly related to new product introductions. (Preferred)
  • Licenses and Certifications :

  • Certified Product Manager (CPM) : Certification by the Association of International Product Marketing and Management (AIPMM) that validates knowledge in product management and ability to lead product teams. (Preferred)
  • Professional Scrum Product Owner (PSPO) : Certification that demonstrates a deep understanding of Scrum practices and the role of a Product Owner in the Scrum framework. (Preferred)
  • Certified Technology Manager (CTM) : Certification that focuses on the management of technology-driven products and teams, emphasizing leadership in technological environments. (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Travel :

    Travel Required (Yes / No) : Yes 25% (once a quarter to Denver, CO)

    DOT Regulated :

    DOT Regulated Position (Yes / No) : No

    Safety Sensitive Position (Yes / No) : No

    Overland Park, KS Compensation Range : $145,800 - $197,200

    Frisco, TX Compensation Range : $154,700 - $209,300

    Base Pay Range : $133,900 - $241,500

    Corporate Bonus Target : 15%

    The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

    At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance. To find the pay range for this role based on hiring location, click here .

    At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com .

    Never stop growing!

    As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder-it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth-and we applaud it. You’re unstoppable!

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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