Direct Service Professional (DSP)- SLSFamily Options llc • Fresno, CA, US

Direct Service Professional (DSP)- SLS

Family Options llc • Fresno, CA, US

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Job Description

Salary : Position Summary

The Direct Service Professional (DSP) Supportive Living Services (SLS) provides in-home and community-based support to adults with developmental disabilities, focusing on teaching independent living skills and promoting client safety, well-being, and inclusion. The role involves hands-on coaching, flexibility in scheduling, and consistent communication with the care team to support client goals.

Shift Availability :

AM Shift : 8 : 00 AM 4 : 00 PM
PM Shift : 4 : 00 PM 12 : 00 AM
NOC Shift : 12 : 00 AM 8 : 00 AM

Essential Duties & Responsibilities

Support clients in developing daily living skills (e.g., cooking, hygiene, household tasks).

Assist with goal-oriented coaching in social and domestic skills per the individualized service plan (ISP).

Provide transportation for clients to appointments, shopping, and community events.

Ensure client health and safety through behavioral redirection, crisis prevention, and environmental awareness.

Maintain accurate and up-to-date client records and progress notes.

Promote client integration into the community through skill-building and engagement.

Communicate promptly with supervisors, care teams, and designated family members.

Attend staff meetings, in-service trainings, and submit documentation (e.g., timecards, mileage) as required.

Follow physician-directed medical plans and behavioral program outlines.

Monitor and report incidents or safety concerns promptly.

Adhere to company policies, program procedures, and Title 17 regulations.

Represent Family Options professionally in all interactions with clients, families, and agencies.

Perform other related duties as assigned.

Qualifications

High school diploma or GED required.

Must be 18 years of age (21 if position includes driving responsibilities).

Minimum 12 years of experience working with individuals with developmental disabilities preferred.

Valid drivers license, reliable vehicle, auto insurance, and registration required, and have clear MVR,.

Ability to pass background check, drug screening, and obtain fingerprint clearance.

Flexible availability, including evenings, weekends, holidays, and rotating shifts.

Computer literacy in Microsoft Office (Word, Excel); ability to use standard office technology.

Experience handling confidential information with discretion.

Physical & Work Environment Requirements

Ability to lift up to 50 lbs and assist clients physically as needed.

Frequent walking, standing, and mobility within the home and community settings.

Must be able to assist with meal prep, household chores, and client transportation.

Visual and auditory ability to read, write, and communicate clearly.

Work may involve exposure to emotional or behavioral challenges, including profanity or aggressive behaviors.

Tolerance for changing schedules and work environments.

Core Competencies

Problem-solving and crisis management using sound judgment.

Ability to prioritize tasks and manage time effectively.

Clear written and verbal communication.

Team collaboration with professional integrity.

Basic knowledge of technology tools (e.g., email, phones, printers).

Goal-oriented thinking with the ability to follow structured plans.

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Direct Service Professional Dsp • Fresno, CA, US