(USA) Member Team Lead

Member Team Lead

Maintains safety of facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following company steel standard guidelines, and correcting / reporting unsafe situations to management.

Provides Member Service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, promoting products and services, and appropriately representing and supporting the Company's mission.

Operates hardware such as cash registers or related equipment, processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.

Assists management with the supervision of Associates on the Front-End by assigning duties, communicating goals and feedback, teaching and ensuring compliance with Company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating Associates.

Maintains cash registers and lanes and reduces shrink by stocking register supplies and box bins, following Company policies and procedures for identifying concealed merchandise, and making an effort to meet front-end performance goals.

Maintains availability of and organizes carts / flatbeds, assists Members with transporting items, properly and safely utilizes cart retrieval equipment, and maintains parking lot cleanliness.

Follows Company and legal policies and procedures for Liquor sales by securing merchandise, maintaining signage, verifying Member identification, and completing and maintaining paperwork, forms, and required documentation (where applicable).

Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, and promote the value of Sam's Club products and services.

Maintains the Sales Floor on Front-End in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.

Follows Company and legal policies and procedures for Tobacco sales by securing merchandise, maintaining signage, verifying Member identification, and completing and maintaining paperwork, forms, and required documentation (where applicable).

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https : / / one.walmart.com / notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https : / / bit.ly / 3iOOb1J.

The hourly wage range for this position is $21.00 to $29.00

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience. Must be 18 years of age or older.

Preferred Qualifications

Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.

Primary Location

300 Highlands Square Dr, Hendersonville, NC 28792-5732, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center. Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.