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Service Manager

Service Manager

Shults Ford Lincoln GroupWexford, PA, US
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Job Description

Job Description

Service Manager – Shults Ford Lincoln

Are you a dynamic leader with a passion for automotive excellence? Join our thriving high-volume Ford dealership as a Service Manager! Shults Ford is the #1 Volume Leader in Pennsylvania! We're seeking an experienced, customer-focused professional who can efficiently manage operations and inspire our dedicated service team.

What We’re Looking For :

  • Minimum of 3 years' experience as a Service Manager in an automotive dealership.
  • Ford dealership experience preferred but not required.
  • Proven ability to effectively manage high-volume service operations.
  • Exceptional leadership, organizational, and customer service skills.
  • Strong knowledge of automotive service processes, warranties, and dealership management systems.

Competitive Compensation Package Including :

  • 401(k) plan with company contributions.
  • Comprehensive medical, dental, and vision insurance.
  • Paid time off (PTO) and your birthday off.
  • Life insurance to protect your loved ones.
  • Career Development :
  • Paid training and opportunities to grow within the company.
  • State-of-the-art facilities and equipment.
  • Manufacturer-sponsored training programs and events
  • Team Environment :
  • Be part of a busy, supportive service department.
  • Community involvement and engagement.
  • Key Responsibilities :

  • Oversee daily operations of our busy service department, ensuring outstanding customer satisfaction and productivity.
  • Lead, mentor, and develop a high-performing team of technicians, advisors, and support staff.
  • Maintain and improve service department profitability by monitoring performance metrics, expenses, and departmental goals.
  • Foster positive customer relationships through effective communication and resolution of concerns.
  • Ensure compliance with Ford's standards and dealership policies.
  • Manage warranty claims and collaborate closely with Ford representatives.
  • Why Join Us?

  • Competitive compensation with performance-based bonuses.
  • Comprehensive benefits including health, dental, vision, and 401(k).
  • Opportunities for professional growth within a supportive and forward-thinking dealership.
  • State-of-the-art facilities with advanced tools and equipment.
  • Engaged, professional environment dedicated to customer and employee satisfaction.
  • Take your career to the next level with a dealership recognized for excellence and customer loyalty. Apply today and drive your future forward!

    Equal Opportunity Employer :

    Shults Ford Lincoln offers equal employment opportunities regardless of race, color, religion, national origin, disability, veteran status, or any other characteristic protected by applicable laws.

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    Service Manager • Wexford, PA, US

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