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Physical Security Specialist

Physical Security Specialist

Riot PlatformsCorsicana, TX, US
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Level 2, Physical Security Specialist

We are looking to add a Level 2, Physical Security Specialist to our growing Information Technology department. As a Level 2, Physical Security Specialist, you will be responsible for ensuring the physical security and safety of our company's premises, assets, and employees. They will play a critical role in developing, implementing, and maintaining security protocols and procedures to safeguard our people and property. This on-site position will directly support our IT operations at our Corsicana, TX facility.

Essential Functions

  • Provide support to users by being the first point of contact for error reporting.
  • Resolve user technical issues related to computers, phones, tablets, and other office systems.
  • Install and update company software and hardware as needed.
  • Diagnose and resolve technical hardware and software issues on Windows and other operating systems.
  • Contribute to creating and maintaining documentation for a knowledge base and self-service portal.
  • Manage inventory and users in various systems.
  • Assist the security team with regular security assessments of Riot Platforms' physical facilities to identify vulnerabilities and recommend necessary improvements.
  • Assist with the support and maintenance of the Company's access control system and video management system, as well as the integration of other safety and security subsystems, i.e., intrusion detection.
  • Use Physical Access Control System (PACS) to manage, operate, and maintain the physical security systems associated with the control and monitoring of the access control.
  • Serve as GSOC's frontline support for any issues related to Genetec or any hardware that is essential for the department to continue its intended function.
  • Coordinate with guard services and alarm monitoring companies to ensure the efficient and effective provision of security services.
  • Support group building project security requirements with processing access control requests, site visits, and document review.
  • Train and educate employees on security awareness, protocols, and procedures, fostering a culture of security awareness.
  • Stay current with advances in physical security technology and recommend and implement new systems or upgrades as necessary.
  • Support RIOT's culture of continuous improvement through active monitoring of system performance and recommend updates or changes to improve functionality and user experience.
  • Other responsibilities as assigned by management.

Knowledge, Skills, and Abilities

  • Ability to remain calm in stressful situations.
  • Ability to maintain confidentiality.
  • Ability to manage multiple, high priority tasks simultaneously.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills and attention to detail.
  • Excellent organizational and time management skills.
  • Work effectively with limited supervision.
  • Proficient in Microsoft Office Suite or similar software.
  • Strong analytical and problem-solving skills.
  • Well-organized with a customer-oriented approach.
  • Education and Experience

  • Associate or bachelor's degree in computer science or networking or equal number of years' experience.
  • 1+ years' experience with Windows and MacOS workstation support and security OR experience in Bitcoin Mining or Data Center Operations preferred.
  • Basic networking knowledge or knowledge of Bitcoin Mining preferred.
  • Compensation and Benefits

  • Competitive salary commensurate with experience
  • 401k plan with company matching
  • Great medical, vision, and dental plans to choose from
  • Long-term and Short-term disability
  • Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
  • Flexible Spending Accounts
  • Generous PTO and Paid Holidays
  • A fun company culture with tremendous growth opportunities!
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    Security Specialist • Corsicana, TX, US

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