Education Marketing Project Specialist

What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!

At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

Position Summary

The Education Marketing Project Specialist is responsible for executing and optimizing customer-focused programs and assets for the Operations (Education / Consulting) team. This role will serve as the key liaison between Marketing, Events, Education and Customer Success teams to ensure high-quality execution of go-to-market (GTM) initiatives, customer-facing content, webinars, and video programs. The ideal candidate will be hands-on, capable of managing multiple projects and driving impactful engagement with our client base.

Essential Functions and Responsibilities

• Act as the point person to execute any customer-facing programs, webinars, and digital content while collaborating cross-functionally to deliver engaging, high-quality experiences that support customer success and brand alignment.
• Manage the end-to-end creation of promotional or education support client-facing documents by gathering input from internal teams, coordinating with tech writers and / or marketing, and ensuring all content is clear, brand-aligned, and effective in messaging.
• Serve as the education point-of-contact for any marketing needs related to colleges, academies and other customer events. Work closely with internal requestors and ensure timely delivery.
• Manage the end-to-end execution of free training webinars by creating email invites in Pardot, setting up sessions in GoToWebinar, organizing tech tests and dry runs, coordinating presenter materials and schedules, and serving as the main point of contact during live events.
• Collaborate with the marketing team for the referral campaign, which includes maintaining and updating the master list of client references and referrals, track responses, share working lists with Support and Customer Success Managers, and deliver finalized versions to the marketing team.
• Oversee the YouTube Education channel and playlists to ensure a consistent brand experience, project manage client portal video content in collaboration with events and marketing teams and perform light video edits while coordinating with external videographers for advanced production needs.
• Manage ad hoc projects for any client-facing documents by collaborating with subject matter experts and cross-functional teams.
• Own updating website education content or work with cross-functional teams.
• If needed, track, analyze and report on campaign performance to drive continuous improvement and ROI.
• Maintain project timelines and communication plans, ensuring all stakeholders are informed and aligned.

Required Skills and Experience

Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer 's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!

Foundation Software is an Equal Opportunity Employer.