Implementation Manager, Healthcare Delivery

Implementation Manager, Healthcare Delivery

Linus Health is a Boston-based digital health company transforming brain health worldwide. We combine cutting-edge neuroscience, clinical expertise, and AI to advance early detection and intervention for cognitive and brain disordersempowering people to live longer, healthier lives. With 100+ team members and growing, we're entering a phase of accelerated growth and looking for top talent to help shape our future.

The Role :

As an Implementation Manager, Healthcare Delivery you will report to the VP, Customer Experience and be responsible for the overall workflow and management of assigned projects from inception to completion and will lead the internal team to deliver the work within the defined scope, timeline and budget.

What You'll Do :

• Work cross-functionally with the Commercial and Customer Success teams to ensure smooth knowledge transfer and seamless customer experience
• Define, oversee and track progress in action items, decisions, risks, and deliverables
• Provide detailed account walkthroughs and assist many new customers with implementation

Clearly communicate account setup requirements and expectations with customers and key stakeholders

About You : Must Haves :

Nice To Haves :

Linus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you are in need of assistance due to a disability, please contact us.