Quality Control Specialist

Job Description

Job Description

Quality Control Specialist

Overview :

At Jon Renau, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Jon Renau.

Classification

Non – Exempt

Rate : $22.00 / Hr.

Job Description

The Quality Control Specialist is responsible to maintain quality standards of our products through quality control procedures with a specific emphasis on processing RMA’s and client visit orders through NetSuite on processing RMA’s by restyling and repackaging them like received in their original condition, assisting in investigating QC issues, assisting with QC incoming / outgoing shipments, and following up on cases.

Responsibilities

RMA Processing

• Confirm that RMA has a correct or current RMA number.
• Processes all custom order RMA’s
• Processes any return to customer shipments through NetSuite, communicates effectively the Return Review Letter to Account Managers before returning shipment
• Ensures inspection results uploaded into NetSuite and all comments are in the RMA notes section
• Restyling human hair and synthetic fiber items into the original manner
• Organization & inventory of additional packaging items in house, advising QC Lead if any items are needing to be re-ordered and the quantity

Quality Control

Logistics Support

Required Education :

Experience :

Skills / Knowledge / Abilities :

Physical Demands

Position Type / Expected Hours of Work

Full Time – On Site in Carlsbad, CA

7 : 30 – 4 : 00, 8 : 00 – 4 : 30, or 8 : 30-5 : 00

Based on business needs - occasional overtime may be needed

Work Environment

This job operates in a Business casual office environment