Coordinator I - Dispatcher, Transportation Parking Services

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Job Description

Hours : Monday - Friday; 5am - 1 : 30 pm

Supports one or more program within Transportation and Parking Services (TPS) : transportation, parking, or fleet programs.

Serves departmental customers to identify appropriate permit, commute alternative program, or fleet product or service needs.

Answers inquiries from faculty, staff, students, healthcare, and visitors.

May participate in promotional activities for transportation, parking and fleet programs to the Emory community.

Communicates with customers to resolve parking, transportation, or fleet problems or issues.

Uses TPS systems and customer relations management system, parking management systems, access control systems, transportation systems and related tools to process transactions, review issues, and track customer information.

Performs other related duties as required.

Minimum Qualifications :

• A high school degree or equivalent and three years of experience in customer service, fleet, parking, or transportation.
• Positions within this classification will require a valid Georgia driver's license and an insurable driving record.
• Positions within this classification may be required to have a Commercial Motor Vehicle medical examiner's certificate for operating vehicles with GVWR greater than 10,001 lbs and less than 26,000 lbs (49 CFR Part 391 and Georgia Department of Driver Services regulations).
• Positions within this classification are required to lift up to 50 lbs and bend, stoop, and twist.

Preferred Qualifications

Additional Details

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.