Shelter Direct Care

Summary

Catholic Charities of Acadiana is seeking Shelter Direct Care staff to serve on the front lines of our emergency shelter. These team members are essential in ensuring a safe, clean, and compassionate environment for our guests. Shelter Direct Care staff provide for basic needs, maintain order and safety, and extend dignity and empathy to individuals experiencing homelessness or crisis. At Catholic Charities of Acadiana, we live our mission of caring for the sacred gift of all human life, especially the most vulnerable. Our work is guided by our core values-Dignity of the Human Person, Solidarity, Boundless Mercy, Joyful Tenacity, Humility, and Justice. As a Shelter Direct Care staff member, you will directly impact the lives of individuals in crisis by providing not only safety and stability, but also compassion and dignity.

Key Responsibilities

• Ensure Guest Safety

Monitor the shelter environment through observation and camera systems.

Assist with distribution of food, hygiene items, bedding, and clothing.

Engage guests respectfully, offering emotional support and active listening.

Keep shelter areas-including bathrooms, sleeping spaces, common rooms, and dining areas-clean, orderly, and safe.

Carry out shelter routines and enforce rules respectfully under the direction of the Shelter Direct Care Lead I.

Model patience, compassion, and professionalism in all interactions.

Job Qualifications

Job Specifications

Dental insurance