General Office Assistant 5-E7 - HSA REGION 1 UNIT

Job Posting

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. The purpose of this position is to provide clerical support for the Children's Special Health Care Services (CSHCS) program, based on operational procedures and timeliness standards. This position sorts and distributes incoming mail and converts specified paper documents to electronic format for routing purposes on a daily basis. This includes, but is not limited to, client medical records, applications, Income Review Payment Agreements, income verification, and citizenship documentation. This position is responsible for processing documents in the incoming fax work queue. This includes documents that were converted from paper to electronic as well as documents from external partners such as local health departments, managed care health plans, and medical providers. This position reviews, researches, and processes documents located in the intake work list for routing. Additionally, this position prepares outbound mail for the program.

To be considered for this position you must :

Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application.

Attach a resume identifying specific experience and dates of employment.

Attach a cover letter.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here :

The physical location of this position is Capitol Commons 400 S. Pine St. Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including : a secure work location that allows privacy and prevents distractions.

A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.

Suitable lighting, furniture, and utilities.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

Your application for any position does not guarantee you will be contacted by the Department / Agency for further consideration. Only those applicants interviewed will be notified of the results.

As a Condition of Employment : Certain positions may require a criminal history background check. The Department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.