Digital Technology Architect and ServiceNow DeveloperAxelon Services Corporation • Oshkosh, Wisconsin, US
Digital Technology Architect and ServiceNow Developer
Axelon Services Corporation • Oshkosh, Wisconsin, US
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job_description.job_card.job_descriptionServiceNow certifications such as Certified Application Developer, Implementation Specialist Familiarity with ITIL and enterprise service management frameworks Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities Ensure platform performance, data quality, and compliance with security standards Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards Function as an agent for change in the process optimization and strategic planning for technology and business innovation Five (5) or more years of ServiceNow development or implementation experience ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem-solving, critical thinking, leadership, coaching, delegation, design thinking Bachelor's degree in Computer Science, Information Technology, or related field Seven (7) years of experience managing enterprise IT platforms, including ServiceNow and / or integration platforms like Boomi Proven experience leading ServiceNow Implementations and custom development Knowledge of ITIL, DevOps, and Agile Methodologies Experience in AI / ML-driven automation and self-service solutions First call with Hiring Manager Second virtual panel interviews Two virtual meetings with upper management
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About Axelon
Axelon is a leading company in digital technology solutions, committed to innovation and excellence. We are seeking a skilled professional to join our team, contributing to our mission of delivering cutting-edge technology solutions.
Position Details
Type : Permanent
Work Model : Hybrid (3 days in-office, 2 days remote)
Locations : Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA; Frederick, MD
Salary Range : $120K - $130K depending on experience
Requirements
- Strong knowledge of web technologies including REST / SOAP APIs, HTML, and JavaScript
- Strong ServiceNow development skills
- Experience with ITSM / ITOM
Preferred Qualifications
Your Impact
Minimum Qualifications
Standout Qualifications
Interview Process
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Servicenow Developer • Oshkosh, Wisconsin, US